Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
We had been customer for 2 years and contract was up and returned to Duke. They took the time to explain why and options available to stay away from Duke--worked well and was easy ”
— Rate options
June 20th, 2023
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(5 / 5)
PIECE OF CAKE
(5 / 5)
“
SIMPLE AND EASY. . . . MY ONLY CRITICISM IS IT WON'T KICK IN UNTIL AUGUST 1st, SO I HAVE ONE MORE COMPLETE BILLING CYCLE PAYING AEP'S HIGH RATE. ”
— MAX RENTZ
June 20th, 2023
We are excited to have you with us! August 1st can't come soon enough!
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(5 / 5)
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(5 / 5)
“
Got the info I wanted quickly and professionally ”
— Dina O
June 20th, 2023
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(5 / 5)
Resident
(5 / 5)
“
Registration process was easy and quick. ”
— Bob
June 20th, 2023
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(5 / 5)
Great energy
(5 / 5)
“
Great energy ”
— James
June 19th, 2023
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(5 / 5)
Competitive Energy Pricing
(5 / 5)
“
Easy and quick! ”
— Satisfied Customer
June 16th, 2023
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(5 / 5)
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(5 / 5)
“
Very professional and helpful. ”
— Molly
June 16th, 2023
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(5 / 5)
TOPS
(5 / 5)
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EASY, FAST and STRAIGHT-FORWARD! ”
— DONALD WHITAKER
June 16th, 2023
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(5 / 5)
Great
(5 / 5)
“
It was very easy to talk to the customer rep, and they took care of what I needed ”
— Jean
June 16th, 2023
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(5 / 5)
Pick and Choose Your Energy
(5 / 5)
“
I completed my play over the phone ! John displayed wonderful customer service ! ”
— Gloria
June 16th, 2023
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(5 / 5)
This a Nice Alternative
(5 / 5)
“
I read a recommendation by a person on a local blog. We have been told our electric bills will go up by 30% because of a supplier increase. Energy Harbor had a plan for a three-year rate freeze on their supplying. That was all it took. ”
— David46970
June 16th, 2023
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Billing and Account Management
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(5 / 5)
GREAT PRICING
(5 / 5)
“
RESEARCHED DIFFERENT PRICING PLANS. ENERGY HARBOR HBUDGET FOR EKECTRIC.AD THE BEST OPTIONS AVALABLE THAT FIT WITHIN MY ”
— KNIFD
June 13th, 2023
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(5 / 5)
Excellent choice for energy.
(5 / 5)
“
Very easy to sign up ”
— Wayne
June 13th, 2023
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(5 / 5)
Transfer service
(5 / 5)
“
Easy to transfer from current provider. Helpful service rep. Efficient email updates.. ”
— Palmer
June 13th, 2023
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(5 / 5)
Lwp
(5 / 5)
“
Price right ”
— L W
June 13th, 2023
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(5 / 5)
Better rates with Energy Harbor
(5 / 5)
“
I had a smooth and easy experience transferring my energy provider to Energy Harbor. ”
— Ted Morris
June 10th, 2023
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(5 / 5)
Great Information
(5 / 5)
“
She helped me so much..thanks!! ”
— David
June 9th, 2023
Do you remember who your rep was?
We want to give her credit for helping you!