Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
Very easy to enroll and speedy response to application ”
— Carol
May 26th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
initial period ratings
(5 / 5)
“
met expectations ”
— gene
May 26th, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Easy and fast experience with great rates
(5 / 5)
“
With upcoming rate changes with PPL, it was time to look for a better rate. Energy Harbor has a great rate, excellent term length, and no fees. ”
— Mike
May 24th, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Changing companies for lower rates
(5 / 5)
“
Registration was not complicated and took about 15 minutes. ”
— Needed a lower cost on electricity.
May 23rd, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Great experience
(5 / 5)
“
I spoke with Edgar and he was wonderful. He was thorough kind efficient friendly and patient. He answered all my questions and was extremely pleasant to deal with. He is an asset to your company. ”
— Linda
May 23rd, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Energy Harbor
(5 / 5)
“
Have had Energy Harbor for natural gas going on two years. Great service ”
— RM
May 23rd, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Enrollment process
(5 / 5)
“
The enrollment process was so easy and the lady I spoke with was very knowledgeable and helpful. It was a very smooth and painless experience! ”
— Teri
May 23rd, 2023
Thank you for trusting us!
Billing and Account Management
Customer Service
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(5 / 5)
Good
(5 / 5)
“
Easy and fast. ”
— V.S.
May 23rd, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Competetive Rates!!
(5 / 5)
“
I have used Energy Harbor, FES prior as my electric supplier since 2016 & I have always for their rates to be very competitive & fair, especially given the run up since 2021!! ”
— Tom Campisano
May 23rd, 2023
Thank you for trusting Energy Harbor!
Billing and Account Management
Customer Service
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(5 / 5)
Easy Transfer
(5 / 5)
“
The online experience, switching, electrical suppliers was very easy and worked seamlessly! ”
— John Wellbrock
May 22nd, 2023
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Billing and Account Management
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Price, Plans and Promotions
(5 / 5)
drwoolf
(5 / 5)
“
Price and ease of process was great. ”
— dr woolf
May 21st, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Smooth and easy sign-up
(5 / 5)
“
Web sign-up was easy. Customer service was great with confirmation e-mail. Thanks. ”
— KJ
May 20th, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Energy PA Power Switch
(5 / 5)
“
Good ”
— Energy
May 19th, 2023
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Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
New enrollment
(5 / 5)
“
Good ”
— Bgatian
May 19th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
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(5 / 5)
Jen
(5 / 5)
“
Great experience, great prices. Very Satisfied. 4 year customer. ”
— Jen
May 19th, 2023
Thank you for continuing to trust us!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Sukhdev
(5 / 5)
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Very easy to enroll ”
— Sukhdev
May 17th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
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(5 / 5)
Good alternative
(5 / 5)
“
Glad to find Energy Harbor. Appreciate the 2 year fixed rate. Easy to apply. Info easy to understand. ”
— Marian
May 17th, 2023
Thanks!
Billing and Account Management
Customer Service
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(5 / 5)
Nothing to it
(5 / 5)
“
So simple to do that even Joe Biden could master it. ”