Energy Harbor - Company Information




About Energy Harbor

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EGS#:

Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.



Pennsylvania Energy Ratings Score:


( 3.6 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Energy Harbor Customer Engagement

663   Reviews

618   Replies

Response Rate:
93.21 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Harbor




663 Reviews and 618 Replies for Energy Harbor


Thank you Energy Harbor!

(5 / 5)

  The Energy Harbor rep was very customer oriented, knowledgeable and friendly. I am a current customer of Energy Harbor and all concerns were answered and sign up again was easy.

Corv Ransom
May 16th, 2023

By any chance, do you remember the name of your rep? We would love to give them credit for this!

Energy Harbor Responds May 19th, 2023
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Great rates with the safe harbor.

(5 / 5)

  I saw this company recommended on a post on Facebook. The safe harbor 48 month. Fixed rates are wonderful.

Happy customer
May 16th, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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Good Stuff

(5 / 5)

  Energy Harbor has been great so far!

Jimmy
May 12th, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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Smooth, Fast, and Easy Enrollment Experience

(5 / 5)

  The enrollment process was very simple. I like the 19 month fixed rate option.

Mark T.
May 12th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Enquiry on transfer to new location

(5 / 5)

  Excellent

Vipin Godhania
May 12th, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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Signing up

(5 / 5)

  I didn't have any problems signing up

Signing up
May 12th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Energy Harbor

(5 / 5)

  Excellent

Sheridy Patrick
May 12th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Energy Harbor Electricity and Gas supplier

(5 / 5)

  I was amazed at the ability to compare offer on line. Energy Habor seemed to be the best option for my household needs. I believe its had this supplier once before.

T Madej
May 11th, 2023

Welcome to the Energy Harbor family!

Energy Harbor Responds May 19th, 2023
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Easy Sign-up

(5 / 5)

  I was already an Energy Harbor customer and I was changing to a new lower rate. Within days, my electric account was updated.

Augie
May 10th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Robert Russell

(5 / 5)

  Excellent and quick and easy

Robert Russell
May 10th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Easy to work with

(5 / 5)

  Jonnie was very helpful.answered all my questions without making me feel unintelligent.

Arlene
May 9th, 2023

We're glad that Jonnie could help you!

Energy Harbor Responds May 19th, 2023
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Finding a good plan

(5 / 5)

  It was easy to register with Energy Harbor

Michele Hensley
May 9th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Best long term rate

(5 / 5)

  Easy to compare rates and to enroll online.

RMC
May 9th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Happy review

(5 / 5)

  The site was easy to use to sign up.

Happy customer
May 9th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Wanted better rate

(5 / 5)

  Searched web for better rate liked what I saw and read. Made the switch

Harv
May 6th, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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Lock in lower rate

(5 / 5)

  It was very simple

Michael
May 6th, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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Customer care

(5 / 5)

  Amazing and fast response

No
May 6th, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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Enrollment to a 4 year fixed rate

(5 / 5)

  The agent made everything very easy no problems.

Tom
May 4th, 2023

Thanks!

Energy Harbor Responds May 19th, 2023
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Good deal

(5 / 5)

  I switched because of the price going up at AEP. I chose a 4 yr price lock and am very happy with it.

Great deal
May 4th, 2023

We're happy to hear!

Energy Harbor Responds May 19th, 2023
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Review

(5 / 5)

  Easy to sign up. I helped five other families sign up.

Laura Z
May 3rd, 2023

Thank you!

Energy Harbor Responds May 19th, 2023
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