Energy Harbor - Company Information




About Energy Harbor

Energy Harbor Logo

EGS#:

Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.



Pennsylvania Energy Ratings Score:


( 3.6 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Energy Harbor Customer Engagement

662   Reviews

618   Replies

Response Rate:
93.35 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Harbor




662 Reviews and 618 Replies for Energy Harbor


Energy Harbor, good service

(5 / 5)

  all ok

anonymous
January 26th, 2023

Thanks!

Energy Harbor Responds January 26th, 2023
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Excellent choice for energy.

(5 / 5)

  Very helpful in signing up and answering questions.

Wayne
January 22nd, 2023

Do you remember the name of the rep who helped you? We would love to give them credit for your great experience!

Energy Harbor Responds January 26th, 2023
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Sign up experience

(5 / 5)

  These responses are only for the sign up experience. Service has not. Begun yet

Henry
January 22nd, 2023

We are confident that you'll be happy with Energy Harbor!

Energy Harbor Responds February 6th, 2023
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Easy, fast, longest term

(5 / 5)

  Energy harbor continues to be the lowest rate with the longest term available for my area. Very easy to enroll, with no hassle. No need to even contact me to confirm, just immediately changed the rate!
Locked in for a long time and zero fees!!
So happy with their rates considering the way everyone elses are sky rocketing

Sue
January 22nd, 2023

Thank you for being a loyal customer!

Energy Harbor Responds January 26th, 2023
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Energy Harbor

(5 / 5)

  Easy online sign up for a very competitive price

EH
January 22nd, 2023

Thanks!

Energy Harbor Responds January 26th, 2023
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Gas supplier

(5 / 5)

  Easy to enroll helpful and efficient customer service

Karen
January 22nd, 2023

Thank you so much, Karen!

Energy Harbor Responds January 26th, 2023
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Easy

(5 / 5)

  Very easy to switch

Jay
January 19th, 2023

Thank you, Jay!

Energy Harbor Responds January 26th, 2023
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a positive experience

(5 / 5)

  Let's be honest: electric rates are going up, up, up. I was lucky enough to find Energy Harbor's fixed rate for 3 years at a reasonable rate. Some of the other energy supplier's are asking for 20 cents per kwh! Glad I found Energy Harbor. Customer service is great too.

Beverly0807
December 5th, 2022

Thank you!

Energy Harbor Responds December 12th, 2022
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Sign Up For Utility

(5 / 5)

  Easy To Change Utility Supplier

Ray
December 5th, 2022

Thanks Ray!

Energy Harbor Responds December 12th, 2022
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flawless transition

(5 / 5)

  One single contact and everything was done for me. It could not have been easier and the service was seamless.

rich
December 2nd, 2022

Thanks Rich!

Energy Harbor Responds December 12th, 2022
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Great Experience

(5 / 5)

  Locked in an exceptional rate a few years ago!

KPT
November 29th, 2022

We're glad you're with Energy Harbor!

Energy Harbor Responds December 12th, 2022
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Easy to order

(5 / 5)

  It was simple to understand and follow the instructions

Sal
November 12th, 2022

Thank you!

Energy Harbor Responds November 29th, 2022
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Switched electric

(5 / 5)

  It was very fast n easy

Donald Hockenbroch
October 15th, 2022

Thanks!

Energy Harbor Responds November 29th, 2022
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Energy Harbor doesn't disappoint!

(5 / 5)

  It was an easy experience with Energy Harbor even though I thought I messed up when ordering they had all the right info.

J Cochran
October 9th, 2022

Thanks!

Energy Harbor Responds November 29th, 2022
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Excellence!

(5 / 5)

  As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh

Eric
April 14th, 2022

WOW! Thanks Eric!

Energy Harbor Responds August 8th, 2022
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great find

(5 / 5)

  great find

great find
April 7th, 2022

Thanks!

Energy Harbor Responds August 8th, 2022
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great company and great prices!!

(5 / 5)

  Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate.

MillieD
February 26th, 2022

Thank you Millie! We're happy that you're happy!

Energy Harbor Responds August 8th, 2022
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Satisfied.

(5 / 5)

  Everything went according to expectations.

Frank Dantonio
December 19th, 2021

Thank you!

Energy Harbor Responds August 8th, 2022
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SAVING MONEY AND THE ENVIRONMENT

(5 / 5)

  PHONE SUPPORT WAS KEY

SAVING MONEY AND THE ENVIRONMENT
December 12th, 2021

We are so happy that our customer care team was able to support you!

Energy Harbor Responds August 8th, 2022
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Great savings!!

(5 / 5)

  Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome!

Kris
October 31st, 2021

Thanks Kris!

Energy Harbor Responds August 8th, 2022
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How likely are you to recommend
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