Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
Very helpful in signing up and answering questions. ”
— Wayne
January 22nd, 2023
Do you remember the name of the rep who helped you? We would love to give them credit for your great experience!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Sign up experience
(5 / 5)
“
These responses are only for the sign up experience. Service has not. Begun yet ”
— Henry
January 22nd, 2023
We are confident that you'll be happy with Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy, fast, longest term
(5 / 5)
“
Energy harbor continues to be the lowest rate with the longest term available for my area. Very easy to enroll, with no hassle. No need to even contact me to confirm, just immediately changed the rate! Locked in for a long time and zero fees!! So happy with their rates considering the way everyone elses are sky rocketing ”
— Sue
January 22nd, 2023
Thank you for being a loyal customer!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Energy Harbor
(5 / 5)
“
Easy online sign up for a very competitive price ”
— EH
January 22nd, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Gas supplier
(5 / 5)
“
Easy to enroll helpful and efficient customer service ”
— Karen
January 22nd, 2023
Thank you so much, Karen!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy
(5 / 5)
“
Very easy to switch ”
— Jay
January 19th, 2023
Thank you, Jay!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
a positive experience
(5 / 5)
“
Let's be honest: electric rates are going up, up, up. I was lucky enough to find Energy Harbor's fixed rate for 3 years at a reasonable rate. Some of the other energy supplier's are asking for 20 cents per kwh! Glad I found Energy Harbor. Customer service is great too. ”
— Beverly0807
December 5th, 2022
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Sign Up For Utility
(5 / 5)
“
Easy To Change Utility Supplier ”
— Ray
December 5th, 2022
Thanks Ray!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
flawless transition
(5 / 5)
“
One single contact and everything was done for me. It could not have been easier and the service was seamless. ”
— rich
December 2nd, 2022
Thanks Rich!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great Experience
(5 / 5)
“
Locked in an exceptional rate a few years ago! ”
— KPT
November 29th, 2022
We're glad you're with Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy to order
(5 / 5)
“
It was simple to understand and follow the instructions ”
— Sal
November 12th, 2022
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Switched electric
(5 / 5)
“
It was very fast n easy ”
— Donald Hockenbroch
October 15th, 2022
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Energy Harbor doesn't disappoint!
(5 / 5)
“
It was an easy experience with Energy Harbor even though I thought I messed up when ordering they had all the right info. ”
— J Cochran
October 9th, 2022
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Excellence!
(5 / 5)
“
As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh ”
— Eric
April 14th, 2022
WOW! Thanks Eric!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
great find
(5 / 5)
“
great find ”
— great find
April 7th, 2022
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
great company and great prices!!
(5 / 5)
“
Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate. ”
— MillieD
February 26th, 2022
Thank you Millie! We're happy that you're happy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Satisfied.
(5 / 5)
“
Everything went according to expectations. ”
— Frank Dantonio
December 19th, 2021
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
SAVING MONEY AND THE ENVIRONMENT
(5 / 5)
“
PHONE SUPPORT WAS KEY ”
— SAVING MONEY AND THE ENVIRONMENT
December 12th, 2021
We are so happy that our customer care team was able to support you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great savings!!
(5 / 5)
“
Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome! ”