Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
I've used Energy Harbor several times with good results
(4.8 / 5)
“
Because of time-limited terms (e.g., 12 months), I shop for low rates for preferably renewable energy at the end of each term. I've used Energy Harbor for several of the past 5 years with very good results. But, occasionally I find a rate lower than their offer and choose a different supplier. Energy Harbor is almost always in contention however. ”
— reb177
May 10th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(4.8 / 5)
Easy process
(4.8 / 5)
“
This was so easy to complete. Very user friendly! ”
— Cindyn
May 10th, 2023
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Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(4.8 / 5)
Review
(4.8 / 5)
“
Quick and easy. ”
— Al
May 9th, 2023
Thank you!
Billing and Account Management
Customer Service
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(4.8 / 5)
So far, so good
(4.8 / 5)
“
Just received my first invoice since changing suppliers. Went very smooth. Havent had a need or billing issue so cannot review those services. ”
— Molly
May 8th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(4.8 / 5)
very good
(4.8 / 5)
“
the operator was pleasant and helpful ”
— Tinawilliam
May 6th, 2023
All our reps are friendly and ready to help!
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(4.8 / 5)
Review
(4.8 / 5)
“
Online sign up was very easy ! ”
— Mike
May 3rd, 2023
Thanks!
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(4.8 / 5)
Natural Gas
(4.8 / 5)
“
The reps were very helpful in changing my plan to a cheaper and longer plan ”
— Natural Gas
May 3rd, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(4.8 / 5)
Easy to enroll
(4.8 / 5)
“
Thru "Apples to Apples" web-site found the term, rate, no fees' for Energy Harbor and signed up. Quick and easy ”
— Jim
May 3rd, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Energy Harbor ease to purchase
(4.8 / 5)
“
It was easy and painless to join this company. Now I'm anxious to see how my first billing with be with a much better price. ”
— Debbie
May 2nd, 2023
We are confident that you'll be happy with Energy Harbor!
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
New customer
(4.8 / 5)
“
I have just started with Harbor, so I cant evaluate on billing, but they made the switch from my previous supplier easy. ”
— Paul
April 28th, 2023
We are confident that you'll be happy with Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Signup for 6.77 cent for Kwh for 24 months
(4.8 / 5)
“
Answered all questions without push you to answer with "YES" to signup questions ”
— Gene
April 25th, 2023
Our customer service team is dedicated to helping all our customers! They want to make sure you get the best answer to all your questions.
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Positive experience
(4.8 / 5)
“
Enrollment process was efficient, unlike others I contacted (poor connections, limited business hours). No gimmicks to entice customers. Would have preferred a lower kWh price. ”
— ByronSt
April 25th, 2023
We try to be as straightforward as possible with our rates.
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
no comment
(4.8 / 5)
“
excellent ”
— Barbara Bradshaw
April 24th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
easy choice
(4.8 / 5)
“
Your company had great prices for an extended time frame. The whole process was simple and user friendly. Thank you from someone who is not always so great at using today's technology. ”
— Getting older everyday.
April 23rd, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Good experience
(4.8 / 5)
“
The person I dealt with was very attentive and easy to work with. ”
— Frank
April 22nd, 2023
We are happy to hear! Our customer rep team is the best of the best!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Great Energy Choice
(4.8 / 5)
“
Easy to enroll. Service is fantastic ”
— Rick H
April 14th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Electric rates
(4.8 / 5)
“
The girl was very helpful ”
— Mick
April 11th, 2023
Do you remember the name of your rep? We would love to give them credit for your great experience!
