Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
Awesome to deal with. Easy to switch. Good price ”
— Ed
April 11th, 2023
We try to make the enrollment process as simple as possible!
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Great Pricing / Plans
(4.8 / 5)
“
Was on NOPEC plan but they canceled contracts. PUCO Apples to Apples site provided easy comparisons and Energy Harbor had the best price / plan lengths. ”
— DAO
March 31st, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Change supplier
(4.8 / 5)
“
Although I was on hold trying to start the process, when John got on the line I had a good experience. Now I will wait for my bill to see just how good the harbor energy experience will be! ”
— Barbara talan
March 28th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Good long multi month fixed rate terms.
(4.8 / 5)
“
Multi month Fixed rate terms at an affordable price. A company that seems to be for the people. ”
— Bill
March 24th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Enrollment process
(4.8 / 5)
“
Gentleman was very helpful and stayed on the line to ensure online enrollment went smoothly. ”
— KMR
March 17th, 2023
By any chance do you remember the name of the person who worked with you? We would love to give them credit!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
PAPowerswitch
(4.8 / 5)
“
No problems, very easy. ”
— Rabold
March 14th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Satisfied in PA
(4.8 / 5)
“
Customer service representative was very knowledgeable, and answered all my questions completely. ”
— JEH
March 1st, 2023
Our reps are knowledgeable and passionate about energy! We are happy to hear about your great experience with our team!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Good electric price compared to many others
(4.8 / 5)
“
Great customer service ”
— Coopersburg
February 24th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Good pricing
(4.8 / 5)
“
Very simple switch to Energy Harbor. Good pricing and contract length. ”
— Jeff
January 29th, 2023
Thanks, Jeff!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Easy change
(4.8 / 5)
“
Best rate to lock in for 3 years. Easy transition all on-line. ”
— Joe C.
January 5th, 2021
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Easy and the right price
(4.8 / 5)
“
I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy. ”
— LJB
February 11th, 2020
Thanks! We're glad that you're having a great experience with us!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Easy
(4.6 / 5)
“
Very smooth process, courteous representative ”
— Susan
September 15th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
New to Energy Harbour
(4.6 / 5)
“
Easy to sign up ”
— Teena
September 14th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Satisfied customer of Energy Harbor
(4.6 / 5)
“
Once I realized that Energy Harbor had excellent rates and service, I went on line and was able to sign up for the service in just a few minutes. ”
— Joe Lang
September 5th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Good price,
(4.6 / 5)
“
I went looking for a new supplier as my present was 20% higher. ”
— Tpott
August 24th, 2023
We're glad that you found us!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Best pricing I found
(4.6 / 5)
“
Easy to switch, best pricing and terms. Switched 3 residential accounts as well as a business account. I did not rate billing and account management with 5 stars as I have no experience with that - Energy Harbor supplier fees will be billed through my AEP accounts. ”
— East central Ohio customer
August 20th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Review
(4.6 / 5)
“
Service is seamless. Which is good. I just have to keep checking the rates and resign when you lower them ”
— Joe G
August 2nd, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
great deal
(4.6 / 5)
“
didn't think rate prices had come down that much, but Energy Harbor had a great price for a great term ”
