Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
Called to change plans and was told it would take 30-60 days to be effective. It ended up changing over within a week. Grossly overestimated the process but in a good way. One of the best long term plans for my area. ”
— Rich
March 1st, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Lower kwh compared to other providers
(4.6 / 5)
“
Have Energy Harbor now and called in because rate dropped. I got a good number to call and the representative didn't hesitate to help me. He answered all my questions that I had. ”
— Darleen
February 23rd, 2023
Do you remember the name of the representative that helped you?
We would love to give them credit for your good experience!
I talked with Joe
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Enrollment Easy
(4.6 / 5)
“
Just having enrolled, there's not much for me to comment on. ”
— Enrollment
January 30th, 2023
We're sure that you'll be happy with Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Billing
(4.6 / 5)
“
They were to high. ”
— Working wonder
January 16th, 2022
We are sorry to hear that! We are constantly repricing our offers to make our rates more competitive.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
price
(4.6 / 5)
“
great prices on all energy use. ”
— carl beris
August 2nd, 2021
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Changing Existing Plan
(4.4 / 5)
“
Changing existing plan to a lower rate ”
— Deb
September 22nd, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Just signed up
(4.4 / 5)
“
Easy to sign up. Seamless switch ”
— JD
September 8th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
I just signed up
(4.4 / 5)
“
It was a very easy process to sign up on Apples to Apples. That is about all I know right now. Service hasn't even started yet. ”
— Marianne
July 21st, 2023
We are confident that you'll be happy once your service starts!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Good Energy Vibe
(4.4 / 5)
“
I'm happy so far although I haven't been with them for more than a month. But the enrollment was very easy, people friendly, and my enrollment approval was quick and sent by email. No aggravating phone calls! And, yes there's more, Energy Harbor contacted my main supplier to alert them of my change and that company also e-mailed me my confirmation and approval. Energy Harbor took all the time consuming work off my busy schedule which was such a stress free relief. Thank you Energy Harbor!! ”
— Crystal
July 6th, 2023
We're glad we could help you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Changed from AEP price hike
(4.4 / 5)
“
I fond this deal on PUCO site. It's a decent fixed rate and based in Ohio. I took it for 12 months. No hidden fees or charges. The Kwh charge is very competitive. ”
— FAH
June 30th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Good Rates
(4.4 / 5)
“
I am a current and long term customer at Energy harbor. They are great to deal with and offer fair rates. ”
— HarryK
June 13th, 2023
Thank you for trusting us!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Electric review
(4.4 / 5)
“
Efficient and good rates , thanks ”
— Don
June 9th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Good experience
(4.4 / 5)
“
On hold 1 hour. Otherwise fine ”
— Charles
June 6th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Seems to be a good plan
(4.4 / 5)
“
The first time I called I was connected with a representative who was very helpful. He helped me through the registration process. ”
— theotchr
May 25th, 2023
Do you remember your reps name?
We would love to give him credit for your experience!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Great Electricity Programs, Great Service
(4.4 / 5)
“
I studied different electricity providers offering on the PUCO Energy Choice website and discovered that Energy Harbor's pricing and contract length were the best for me. The inidividual who signed me up was also very efficient and friendly! ”
— David N.
May 16th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
changed supplier
(4.4 / 5)
“
We changed electric supplier for a better electric rate. Went through energy choice.ohio.gov. to compare rates, and got a better rate with Energy Harbor. Switching supplier was convenient and easy. ”
— Tim
May 12th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Electric rate alternative
(4.4 / 5)
“
Had trouble when calling them. I had to email them, they got back to me in a timely manner Got a great rate for 18 months. ”
