Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
I am an existing customer. Signed up for a new, less expensive package through the PP&L sight, it could not have been easier. Thanks. ”
— George Skelly
September 8th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Easy
(5 / 5)
“
Easy to switch, so far so good. Waiting on my new rate with energy Harbor ”
— Rick
September 6th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Switched from PECO to Energy Harbor
(5 / 5)
“
PECO raised it's rates and I was looking for a "fixed" rate for a longer period of time. The customer service rep was very helpful to work with and answered any questions I had when signing up. ”
— Great Company
September 6th, 2023
Thank you!
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(5 / 5)
My electric bill
(5 / 5)
“
Outstanding ”
— Myrna
September 6th, 2023
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Billing and Account Management
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(5 / 5)
Very competitive pricing
(5 / 5)
“
Third time I changed pricing within 2 years to obtain improved pricing with supplier ”
— Rj
September 5th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Switched from AEP Ohio after their big rate increase
(5 / 5)
“
The only issue I had was selecting the correct Ohio Power option on page 3 of the sign up, if you were originally a Columbus & Southern Customer you have to select that option during signup on page 3 to put in the SDI number. ”
— Paul Darnell
September 5th, 2023
Billing and Account Management
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(5 / 5)
SAVING $$$
(5 / 5)
“
EASY TO ENROLL, BEST PRICING ”
— SANDY
September 5th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
easy transfer
(5 / 5)
“
Had Energy Harbor with a higher price but saw a lower price and they honored it and transferred everything very easily. ”
— Papsyams
September 5th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Switched from Toledo Edison
(5 / 5)
“
Toledo Edison is a Joke. Energy Harbor has GREAT prices. Couldnt be happier with our choice to switch ”
— Taylor
September 2nd, 2023
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(5 / 5)
Easy sign up
(5 / 5)
“
Easy to sign up for a plan. Quick turn around about acceptance of the new coverage. ”
— Arnold
September 1st, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
5-star for me!
(5 / 5)
“
Easy sign-up, good price, no extra charges ~ good choice! ”
— Red Dragon
September 1st, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
New Customer
(5 / 5)
“
Sign up was easy. Hope service is as smooth. ”
— GetSmiley
September 1st, 2023
Thank you!
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(5 / 5)
Fast and Efficient Service
(5 / 5)
“
Very knowledgeable agent set up my account efficiently. She was patient in helping me set up services. Highly recommend Energy Harbor to anyone wanting to save on electric bills! ”
— Carol
August 31st, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Excellent Affordable Carbon-Free Option
(5 / 5)
“
EnergyHarbor is an excellent choice for anyone looking to lower their electric bill without worrying about filling the air with carbon. Great rates, no early termination fee- there's no reason to not! ”
— Joe
August 30th, 2023
Thank you!
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(5 / 5)
Great CS
(5 / 5)
“
Jasmine was exceptional. She was patient and helpful in registering for new rate. Made my experience with your CS great. ”
— GigiA
August 30th, 2023
We're happy to hear that Jasmine could help you!
Billing and Account Management
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Price, Plans and Promotions
(5 / 5)
Upgrading with Energy Harbor was a breeze!
(5 / 5)
“
Couldnt have had a better customer service interaction. ”
— J. Hall
August 29th, 2023
Wow! We're happy to hear this!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Changing suppliers.
(5 / 5)
“
After further checking to see if I got a good price when I recently changed suppliers I found that your pricing was much better and it was a fixed rate for longer time. I switched over right away. ”
— Nona Brown
August 29th, 2023
Thank you!
Billing and Account Management
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(5 / 5)
Excellent customer service
(5 / 5)
“
I only called customer service a few times but, each time no matter who I spoke to they were very helpful, nice, professional, and knowledgeable. They also have the best rates for our area. ”
— RandR
August 29th, 2023
This is so great to hear!
Billing and Account Management
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(5 / 5)
Simple and Easy
(5 / 5)
“
Energy Harbor staff were great to deal with and their rates are almost always the best around. ”
— Steve
August 25th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy
(5 / 5)
“
I had hoped to be able to alter the rate change with a service rep, but I was told that I had to go through a new enrollment online. I did this and within days it was accepted. It was easy, but it would have been even easier if I had been able to do this with just a phone call. ”