Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
I've been with Energy Harbor for a few years now with my electric and about a year with my gas. I noticed that their rate for gas dropped a little so I called them and within 15 minutes or so I was locked in at the cheaper rate......no questions and no extra fees! ”
— Wayne
August 25th, 2023
Thanks for trusting Energy Harbor!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Supplier update
(5 / 5)
“
This transfer was operator friendly resulting in a great savings. ”
— Wooster customer
August 25th, 2023
We're glad that we could help!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
nice and easy
(5 / 5)
“
I was very pleased with the person who helped me. She made it so easy to understand everything and to enroll. ”
— can not remember
August 22nd, 2023
Do you remember the name of the person that helped you?
We would love to give them credit for your experience!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
??
(5 / 5)
“
Have not started getting EnergyHarborr yet. Signing up was very easy. ”
— ??
August 22nd, 2023
We are confident that you'll be happy with us!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy, fast, no problems
(5 / 5)
“
Very easy to follow and fill out, no issues, and fast ”
— Rob
August 22nd, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Energy Harbor Ex[erience
(5 / 5)
“
Fast and easy experience. ”
— MCH, Mechanicsburg, PA
August 22nd, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
walters holding co.
(5 / 5)
“
they were great to work with ”
— Verlin Walters
August 22nd, 2023
Thank you, Verlin!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
ruth
(5 / 5)
“
Great ”
— ruth
August 19th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Switching to energy harbor
(5 / 5)
“
Was easy to switch. ”
— John
August 19th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Smooth experience
(5 / 5)
“
Called customer service to clarify my understanding, got right thru, rep was great ”
— MZ
August 18th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Electric Service
(5 / 5)
“
Very friendly and easy. Explained everything very well ”
— Nancy O
August 18th, 2023
We're glad our rep was able to help you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Better Rates for 15 Months
(5 / 5)
“
easy to sign-up for new, better rates ”
— Joe S
August 17th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Easy and pleasant
(5 / 5)
“
I found their rate on the government site, and since I was already a customer, I phoned to sign up. The agent explained I should do it online for security reasons, which I did in a matter of minutes. Easy! ”
— David S.
August 16th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great Utility!!
(5 / 5)
“
Signed up with Energy Harbor, everything went smoothly and the rates are the lowest I could find. ”
— James Silberman
August 15th, 2023
Thanks!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Saving money
(5 / 5)
“
I am happy I research rates periodically to get the lowest rates available. It was a pleasure to be able to make a change without any hassle. The experience was a pleasure with Energy Harbor. ”
— Louis Crupie
August 15th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great Experience
(5 / 5)
“
The information is easily compared and nicely summarized to help you make the best decision and the enrollment process is also easy. There are no enrollment fees and you can switch plans at any time with no penalty. I use them for both me electric and gas supplier. ”
— Easy to compare and switch
August 15th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
New customet
(5 / 5)
“
Very thoroughly -lots of questions. ”
— Mrs Larry Kerr
August 15th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
I just signed up.
(5 / 5)
“
The customer service representative was very knowledgeable and informative and explained everything very well! Im unable to accurately respond to billing and account management as I have not gotten that far. ”
— Jj
August 15th, 2023
Thank you!
Do you remember the name of the rep that helped you? We would love to give them credit for your experience!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Excellent!
(5 / 5)
“
Although we'd been customers of Energy Harbor, our contract price expired and we were being charged even more than PP&L. Finding this new rate was definitely great! Signing up online was very easy. ”
