Energy Harbor - Company Information

“  I signed up for a plan last Oct with fixed rate for 48 months. Rate was quite a bit higher than I had paid before, but similar to others. Looked again in Jan and rate had dropped. but decided to let it run. Just checked again and it was 0.0669 vs the 0.0849 I got last Oct so I signed up for the new (31 mo) rate. Too bad you can't let folks know when your rates change. ”

“  Rhonda was very helpful to me in answering all my questions. Also very informative. Thank you Rhonda ”

“  Gas sign-up and supply by EH months ago without incident, meter readings are always actual. Enrolled for electricity supplied by EH, processing now. Smooth application. ”

“  Waiting on bill to determine savings. ”

“  I very sorry but I can't rate anything Our service has not started. I'm still waiting on the email which outlines what your company will do. I spoke with my light company and nothing has bee sent as of today. ”

“  Everything thing went well except I did not get any confirmation when my enrollment would begin ”

“  Had to jump through hoops to finally not get an error trying to enroll. Never did get a confirmation that I am enrolled at new rate. ”

“  not sure why harbors own website doesnt have but 4 price choices and some 3rd party sites show price choices that are harbors in fact i purchased one 18 mth that habor did not show on their website and it was a better fit for me. ”

“  As I began my search for a supplier, I found your company offering a favorable 10.18 for 19 months. When I went to enroll the rate changed within two days to 10.48 for 18 months. When I called back to register my complaint, I was informed I was to late for that first offered rate. Today I got notice via email my rate would be the 10.18 for 19 months, delighted! But service would begin in 30-60 days??? not at the end of my current contract period of 5/25. Why the delay to start? ”

“  Compared Electric suppliers and found Energy Harbor to have what I wanted. ”

“  We shall see how good ”

“  Your Billing, and Recommend questions do not apply to me yet. Have had no experience with either but will have in a few months ”

“  Will wait until I start getting the service and see the first couple billing statements to see if your company is on the up and up.

ps. billing and account rating of one star only means I have not been billed yet but your system doesn't allow me to bypass that question. ”

“  I found a plan that I liked at an affordable price that was several cents lower than UGIs rate. My only concern is that UGI says the transfer will not take place for 30 to 60 days. I am disappointed at this delay, but Im looking forward to saving money with energy harbor. ”

“  It's much too early in our relationship to draw any serious conclusions, but you have done a much better job than my previous carrier who is now in a class action suite for knowingly over charging. ”

“  I have not received a copy of the contract so I review it. I don't know my account number ”

“  so far so good. It's too soom to tell. ”

“  The representative seemed preoccupied with other things during my call. I decided to use EH for my gas as well as renewing by electricity. The cost was a little higher on the Apples to Apples comparison but decided to combine since it was for 48 months instead of 9-12 months for others. The representative seemed prepared for renewing the electricity but seemed taken back when I mentioned I wanted to switch the gas. Not a bad experience just different from how representatives from other providers. ”

“  This company offers a variety of pricing and monthly options that are over the place, to say our decision was easy would be a lie! ”

“  It all worked out after some issues. Took 2 trys and 5 calls to energy harbor. ”