Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
“
Representative was very nice and accommodating to senior citizen ”
— Donna Smith
July 18th, 2023
We're glad our representative was able to help you!
Billing and Account Management
Customer Service
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(5 / 5)
Great service
(5 / 5)
“
Signed up with them and got a great rate!! ”
— Noah
July 18th, 2023
Thank you!
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(5 / 5)
so far, so good
(5 / 5)
“
no comments ”
— Carl S.
July 17th, 2023
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(5 / 5)
Energy Harbor new customer
(5 / 5)
“
ease of transfer and great rate. ”
— Anthony Massa
July 17th, 2023
Thank you!
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(5 / 5)
good prices
(5 / 5)
“
I was advised what to do, I did it and everything turned out great ”
— gsb
July 16th, 2023
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Billing and Account Management
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(5 / 5)
Great experience
(5 / 5)
“
The switch from one electric company to another was an easy and smooth transition. ”
— Colleen
July 14th, 2023
Thanks!
Billing and Account Management
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(5 / 5)
Excellent service
(5 / 5)
“
Fast efficient enrollment ”
— Urbannovations
July 14th, 2023
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Billing and Account Management
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(5 / 5)
Joining Experience Only
(5 / 5)
“
The whole experience of joining EH was a good one. Everything fully explained and all of my questions were answered. They also contacted Ohio Edison and did what needed to be done. Their service will start being billed with my July bill so hopefully I will have a chance to "review the package picked" in this same manner after that first bill. ”
— KAM
July 13th, 2023
Thank you!
Billing and Account Management
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(5 / 5)
Happy Customer
(5 / 5)
“
My experience turned out to be efficient, pleasant, and professional. No complaints! ”
— Peter
July 11th, 2023
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Billing and Account Management
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(5 / 5)
great job!
(5 / 5)
“
staff on phone did a great job! ”
— charles petree
July 11th, 2023
Thanks!
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(5 / 5)
Good source
(5 / 5)
“
I shopped around and they had the best mix of price and conditions. Sign up was great and no surprises. ”
— Terry
July 8th, 2023
Thanks!
Billing and Account Management
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(5 / 5)
Easy enrollment
(5 / 5)
“
Competitive rates, easy enrollment ”
— Lynn M
July 8th, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
The switch
(5 / 5)
“
It was very quick easy. The person I spoke with was knowledgeable and had all the answers to my questions! ”
— Ingrid
July 7th, 2023
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(5 / 5)
Good, reliable company
(5 / 5)
“
I've used this company before, and are honest and easy to work with. ”
— Toppie Robinette
July 7th, 2023
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Billing and Account Management
Customer Service
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(5 / 5)
Excellent service
(5 / 5)
“
Spoke w/Brian, who gave superior service on both my electric and then automated gas enrollment. VERY pleased. ”
— Sherrie Vidmar
July 7th, 2023
Thanks!
Billing and Account Management
Customer Service
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Order Experience
Price, Plans and Promotions
(5 / 5)
Energy Harbor
(5 / 5)
“
It was simple to change suppliers ”
— Delores
July 6th, 2023
Thank you!
Billing and Account Management
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(5 / 5)
Utility Switch Done Easy
(5 / 5)
“
Quick And Easy ”
— ray D
July 6th, 2023
Thank you!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(5 / 5)
Energy Harbor
(5 / 5)
“
It was so easy to switch from AEP to Energy Harbor - The rates are much lower. ”
— Holly
July 6th, 2023
We're glad that you could get a lower rate!
Billing and Account Management
Customer Service
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(5 / 5)
Registration for new power
(5 / 5)
“
It was pretty easy signing up for the new service. Understood everything A-Ok. ”
