“ good ”
“ EASY VERY EASY ”
“ still waiting on my billing from Santana ”
“ To early to really rate, but so far, so good ”
“ I subsequently found a better price so I recently switched. ”
“ I really have no experience with Santanna Energy except to secure service. So far I am pleased with service especially the price compared to my prior provider. ”
“ SO FAR...SO GOOD. ”
“ Love saving money!! ”
“ I had Santanna for my energy supplier for both utilities for several yrs and recently switched back for my gas supplier because of cheaper rates unfortunately they did not have a cheaper rate for 12 months for my electricity which would have been great but it was the same as other suppliers ”
“ With the big prices increases underway I am glad I switched to the lowest price provide although my bill is still much higher than I remenber. ”
“ I picked this plan because it was the cheapest I could find with a fixed rate. My bill has never been this high. ”
“ So far so good. ”
“ I really enjoyed opening my bill this month. In comparison to my previous suppliers I was HAPPY! ”
“ Was given a confirmation said my rate would start on 1/1/21 but it didn' t. when I called on 2/7/21 the rep said I could not change my rate online i had to call.I was never informed of this or I would have done it. Now my new rate doesn' t start till march ? Why did they let me register online, had to confirm my address and account # , given a confirmation and a start date then not uphold there end.I sent all this info to the rep for review. We will see what happened. ”
“ This company offers only significant renewal price increases after the initial usage period. Their philosophy clearly is geared to taking advantage of customer's lack of research and knowledge upon renewal about their absorbent prices. Robber baron would describe there pricing practices. ”
“ It was a good experience ”
“ Their rates are competitive and They are a real energy provider. But the "rewards program" sucks. They tell you you can redeem your rewards dollars for gift cards or other promotions. It's mostly a gimmick. If you call $10 off buying a $100 gift for stores you don't really like a deal.. well to use all your points you'd have to buy 5 a month. Their merchandise you can redeem it for.. is a total waste. Everything is listed over its normal price by 15% then you can use your rewards points to take that 15% back off. And deal with a sorta sketchy site to buy it and hopefully send it to you. I would rather they just send me a pre paid card of a lesser amount after your contract is up like other energy providers offer. Or just offer energy at a lower rate with no rewards at all. ”
“ I signed with your company for Elect & Gas Services, they supposed to start on May/ June.. I spent half of my morning today Making phone calls between your company, Dominion, Mercury and Illuminating companies to make sure services will take effect!!!! ”
“ i don't know much yet.i am supposed to be on a budget but they keep changing the amount.i don't like that much but i don't know what i can do about it. ”
“ Tried to sign up for an extended rate. Compared on apples to apples. Was told Rate shown was for new customers only. NO WHERE did it say that. Also told it was a bundling rate. NO WHERE did it say that. BEWARE bait and switch. ”
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