Frontier Utilities - Company Information




About Frontier Utilities

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EGS#:

Frontier Utilities was founded in 2008 and strives to create superior value and satisfaction for their customers by executing the highest standards for service, innovation and integrity. They currently serve retail energy customers in numerous states.

Pennsylvania Energy Ratings Score:


( 3.8 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Frontier Utilities Customer Engagement

326   Reviews

138   Replies

Response Rate:
42.33 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Frontier Utilities




326 Reviews and 138 Replies for Frontier Utilities


Deceitful, Unethical Company

(0 / 5)

  This is a terrible company that somehow obtained my information and switched my supply service to them without either my knowledge or authorization. Very poor business ethics and practices - would not recommend this company to anyone.

Jess Flynn
January 27th, 2016

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Frontier Utilities = SCAM OPERATION

(0 / 5)

  Watch out Commercial CustomersI was misled. Frontier salesman made me believe, that we will be saving over $51 thousands on electricity over 3 years contract. After receiving 1-st Invoice from Frontier we learn, that we would be paying over $48 thousands more than to current Electricity provider Brilliant. The only reason to switch from Electricity Provider is to save money. Plaintiff total rate for KWA was higher than current rate with Brilliant. After first invoice we switched back to Brilliant. Now Frontier is suing as for $36K ETFs - Early Termination Fees. They are a bunch of liars and thieves running a scam operation. Don't let anybody in company to sign anything from Frontier. Even receptionist or janitor. They will use it as legal document and drag you to court.

Ed Golik
November 27th, 2015

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Run when u hear frontier utilities

(0 / 5)

  This company is a scam. They don't send it text the will only disconnect and when you as for a refund they only give you some back and come up with something to try to keep the rest because you no longer need their service. How all of a sudden you have a negative when it's pay as you go plan.They are stupid as he'll. New they want to come up whatever reason to keep your money. Bad business!!!! I can't wait until they go out of business. Find new jobs you are close to the end. People have caught on to your scams.

brownsugar
August 8th, 2014

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NEVER GET THIS ELECTRIC COMPANY

(0 / 5)

  I HAVE HAD ELETRIC NOW BEFORE FRONTIER HAD BOUGHT ELECTRIC NOW. I HAVE A 1 BEDROOM APT. MY GF AND I ARE NEVER HOME BUT FOR SOME REASON WE ARE USING A LOT OF ELECTRICITY?? DOESN'T MAKE SENSE. THEN THEY HAD DISSCONNECTED US WHEN MY GF HAD PUT MONEY ON THE ELECTRICITY THE DAY BEFORE. I CALLED THEM AND WAITING ON THE PHONE FOR 2 HOURS. I ASKED TO SPEAK TO THE MANAGER. SOMEONE HAD TOLD ME I COULDN'T SPEAK TO A MANAGER BECAUSE THERE WOULD BE NO REASON TO BECAUSE HE WOULDN'T SPEAK TO ME BECAUSE MY ACCOUNT WAS NO LONGER "ACTIVE". THEN THEY TOOK $50 OFF MY CARD AND SAID THEY WOULD REFUND IT BACK TO ME. NEXT YOU KNOW I ONLY GOT $25 REFUNDED. DO NOT GO HERE. GO TO GREEN MOUNTAIN ENGERY.

BRANDY
June 8th, 2014

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Terrible scam and trying to cacel contract

(0 / 5)

  I had been with electricity supplier that I was very happy with through a friend in the business with Stream energy and it was great. I noticed much better prices and thought "what difference can it really make". Well it does. This company is a fly by night scam at best. They have never sent a bill until well after the due date. They are impossible to contact and the website does not work. What does work provides very little information. I think that the word Fraud sums it up. You'll see that this is one to avoid.J

JAMES HORAN
November 2nd, 2013

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The worst customer service ever!!

(0 / 5)

  Web site never works for payments, works fine to sign up for new service. Run, hide and stay away from Frontier Utilities unless you like pulling your hair out and cursing a lot.

Leonard Rogers
September 6th, 2013

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