DUQUESNE complaints in 2015 |
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F-2015-2521280:
Billing Dispute and complainant requests payment agreement Complainant also requests that the utility reduce installment payment on past due
F-2015-2521131:
Complainant states that they did not receive bills for some time after account was established.
C-2015-2518992:
The utility is threatening to shut off service Complainant claims that he requires more time to finish his application with state photo ID
F-2015-2517123:
Billing Dispute and complainant requests a realistic bill
C-2015-2515495:
Billing Dispute and complainant requests a new payment agreement
F-2015-2515458:
Billing Dispute and complainant requests that her payment to the utility to be her budget amount in addition to $30 for arrearages
C-2015-2514759:
Complainant states that they do not want to have their meter exchanged.
C-2015-2514324:
In March/April 2015 complainant claims that three branches collapsed on a transformer and caused a power surge in the house The power surge caused considerable damage Complainant claims that the utility has an improper maintenance schedule of trimming Complainant requests that the utility compensate for the damages and take on responsibility
F-2015-2513478:
Requests lower payment agreement
C-2015-2511987:
Complainant states that incorrect charges are on bill.
C-2015-2510131:
Billing Dispute and complainant requests $1.23 from the utility Complainant requests that the PUC investigate the fraud of the utility and compose a public statement that the utility is deliberately putting fraudulent late fees on the accounts of customers and deceptively increasing the budget payment amounts of customers Complainant requests that the utility refund all money that they allegedly stole from the public and refund her $300 for her chance to research, compose, and file her complaint Complainant requests that the budget payment amounts mirror reality Complainant requests that the CEO of the utility announce a public admission of his frauds and compose a personally signed letter of regret to every consumer allegedly victimized by his deceit Complainant requests that the utility pay amends of $6 million, to reflect triple the amount of money they allegedly took Complainant also requests that the acknowledgement be made, the letters mailed, the monetary punishment be paid, and her check cashed by 12/31/15
F-2015-2509296:
Complainant states that they would like a payment arrangement.
C-2015-2509503:
Complainant states service was terminated without any prior notice, there are incorrect charges on her bill and there is a reliability, safety or quality problem with her utility service.
C-2015-2508200:
The utility is threatening to shut off my service or has already shut off my service. I would like a payment agreement.
F-2015-2507354:
Billing Dispute and Complainant requests that the utility company substantially cut down the bill to reveal the mere space heater that costs her more than her expenses with full household usage with three residents
C-2015-2507068:
Complainant states their client is being billed for more costs than accurate.
F-2015-2505853:
Complainant states that there is a reliability, quality, or safety problem and that they would like a payment arrangement.
C-2015-2505667:
Complainant states that utility inaccurately accused them of having electric on another tenant's service.
F-2015-2505484:
The complainant currently has a payment agreement that is too expensive Complainant requests another payment agreement
F-2015-2504646:
The utility has already shut off service and Complainant requests payment agreement
F-2015-2505016:
Complainant states that incorrect charges are on bill and that they would like a payment arrangement.
C-2015-2504152:
Complainant states that they would like a payment arrangement.
F-2015-2503903:
Complainant states that incorrect charges are on bill.
F-2015-2503772:
Complainant states that incorrect charges are on bill.
F-2015-2502648:
Complainant states that utility is threatening to shut off or has shut off service and that they would like a payment arrangement.
F-2015-2500601:
Complainant states that incorrect charges are on bill.
C-2015-2500470:
Complainant states that meter change requested three times was not done.
F-2015-2502656:
Complainant states that they are unable to pa current monthly amount.
F-2015-2498816:
The utility is threatening to shut off service Billing Dispute and complainant requests payment agreement
F-2015-2499634:
Complainant states that payment arrangement is unreasonable.
F-2015-2499181:
Billing Dispute and Complainant requests that the PUC order the utility to recalculate 14 years of erroneous billings or to generate a lump sum settlement offer
F-2015-2499490:
Complainant states that account was not switched to EGS in time to receive lower rate.
F-2015-2497736:
Complainant states that they would like a payment arrangement.
F-2015-2497455:
The utility is threatening to shut off service Billing Dispute and complainant requests a reduction in his payment agreement
F-2015-2495404:
Complainant states that utility is threatening to shut off or has shut off service and that they would like a payment arrangement.
C-2015-2494830:
The utility is threatening to shut off service and complainant requests payment agreement
F-2015-2494348:
SHUT OFF Requests payment arrangement
C-2015-2493031:
C-2015-2491434:
The utility is threatening to shut off service Billing dispute and complainant requests payment agreement
F-2015-2488427:
The utility is threatening to shut off service and complainant requests another payment agreement
C-2015-2490522:
Complainant claims that a few of the pages of her bill for September 2014 were linked with the bill of her neighbor and complainant requests assistance
F-2015-2487618:
Complainant states that they do not owe any money for electric service provided to tennant's address.
F-2015-2484460:
Complainant states that utility is threatening to shut off or has shut off service.
F-2015-2485627:
Complainant states that billing address was changed without his consent.
F-2015-2480313:
Complainant states that incorrect charges are on bill.
C-2015-2479258:
Complainant states that uility is unwilling to remove hazardous tree next to electric line.
F-2015-2478591:
Complainant states that utility is threatening to shut off or has shut off service.
C-2015-2478618:
Complainant states that incorrect charges are on bill and that meter is malfunctioning.
C-2015-2474314:
Complainant states that utility is threatening to shut off or has shut off service, incorrect charges are on bill, and they would like a payment arrangement.
C-2015-2472272:
SHUT OFF NOTICE Requests a payment arrangement
F-2015-2472723:
Complainant states that incorrect charges are on bill.
F-2015-2471367:
Complainant states that utility has shut off or is threatening to shut off service.
F-2015-2471571:
Complainant states she would like to have electric service in her name at her currect residence.
C-2015-2470590:
Complainant states that utility is threatening to shut off or has shut off service, that incorrect charges are on bill, and requests payment arrangement
C-2015-2471159:
Complainant states that there is an ongoing problem of high billing.
C-2015-2466939:
Slamming. Billing Dispute
F-2015-2466947:
Billing dispute and complainants request that the utility companies take responsibility and make amends
C-2015-2465168:
Safety Issue
C-2015-2462441:
Utility has shut off service and complainant requests that his service be restored
C-2015-2462665:
Billing dispute and complainant requests a payment agreement
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