17 Complaints for UGI ENERGYLINK in 2011

UGI ENERGYLINK complaints in 2011

F-2011-2271678:
Complainant states that she would like a lower payment agreement and can not afford another security deposit.

C-2011-2271281:
Complainant states that UGI needs to take more resonsibility for major outages and be more prepared.

C-2011-2270617:
Complaintant states that they have higher than normal power outages and surges. Complaintant states their television sets and electric range has been damaged due to power outages and surges.Complaintant states that UGI would not cover the damag, because they felt it was not thier fault. Complaintant states that they have continued to have outage and surge problems causing damages and loss of food. Complaintant states that problems caused a new washer and dryer to be bought for over $1700. Complaintant states that they feel UGI has not maintained on call repairmen and other technicians that have cost complaintant thousands of dollars. Complaintant states that they get a lack of responses from UGI, Complaintant states that they would like UGI to cover food expenses, cost of appliances needing bought from lack of upkeeping their switches and lines causing surges and switch damage.

F-2011-2269936:
Complaintant states that she was out of work for two years, while going to school. Complaintant states that she received a utility check for $82, and when her unemloymnet ran out they did'nt change her utility check until September 1, to $182. Complaintant states that they signed up for @cash assistance from welfare, but complaintant would like a payment plan. Complaintant states that she needs electric because her apartment uses central air. Complaintant would like a payment plan that is affordable.

F-2011-2265941:
Complaintant states that she can no longer afford to pay her bill in full. Complaintant states that the deposit is to much to pay all at once. Complaintant would like to keep her monthly bill around $44 and receive help with the deposit. Complaintant would like to be set up on a payment plan.

C-2011-2265609:
Complainant states that he would like a payment agreement and he received a termination notice.

F-2011-2265606:
Complainant states that she received an unjust shut off and deposit charge for a turn on charge. She would like the PUC to have UGI pay back her deposit and reconnect service.

C-2011-2262107:
Complainant states that she is unable to affored her current payment. She would like the PUC to let her pay $15 extra a month to her back payment.

F-2011-2255176:
Complainant states that they are on a fixed income and the payment agreement is to much.

F-2011-2249603:
Complainant states that she would like a payment agreement because she didnt relize her friend wans't paying the bills.

C-2011-2249607:
Complainant states that he would like electric serves installed.

F-2011-2237980:
Complainant states that there are incorrect charges on customers bill.

C-2011-2236127:
would like a payment agreement

F-2011-2235969:
complainant states that there are incorrect charges on his bill. He would like the PUC to give him a payment agreement.

C-2011-2233656:
Complainant states he received termination notice & would like a payment arrangement.

C-2011-2231245:
Complainant states she had requested to have UGI remove the security deposit placed on her account and they complied only to have the security deposit placed on her account again. Complainant would like the security deposit removed and her installment of $287.oo credited toward her actual bill.

C-2011-2222432:
Requesting a payment agreement.