Customer Reviews for Star Energy Partners

People have been reviewing Star Energy Partners on PA Energy Ratings, giving you an understanding of being Star Energy Partners's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Star Energy Partners.

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Star Energy Partners's Customer Reviews Summary

Star Energy Partners Scores and Ratings:

PA Energy Ratings Overall Score for Star Energy Partners

2.0 / 5

Star Energy Partners Reviews

5 Reviews for Star Energy Partners

5

total reviews

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Overall Rating
Dumped me
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I signed up for a 2 year fixed electricity rate contract with Star Energy Partners. 2 months later, they sent me a "Dear Jane" letter with no explanation. Told me that in July, my electricity generation supplier would automatically switch to PPL. They didn't hold up to their commitment. If they couldn't afford the rate they committed to, they should've called and tried to keep me by offering me a higher but competitive rate. Feeling dumped.

Jane from Center Valley, PA on June 22nd, 2022
Overall Rating
Price of energy went up so they canceled my plan
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Apparently a contract means nothing to these people

Wexford from Wexford, PA on May 31st, 2022