3 Complaints for AEP ENERGY in 2017

AEP ENERGY complaints in 2017

F-2017-2612142:
Complainant states that she contracted for green-e/ renewable energy but the supplier deceived her and provided traditional energy without her knowledge and against her will. Incorrect charges on the bill.

F-2017-2600656:
Billing Dispute Complainant requests that AEP Energy Inc honor the contract terms of 7.39 kwh for 27 months Complainant requests that AEP Energy Inc refund her the cost difference they charged her since 3-3-16 Complainant requests that AEP Energy Inc provide her an apology letter with a compensation for the aggravation Complainant also requests that AEP Energy Inc gets in contact with each PECO Energy Company customer who took advantage of the publicized rate to compensate those customers who were incorrectly charged

C-2017-2588476:
Billing Dispute Complainant claims that the utility raised his rate without his acknowledgement 92.8 percent to 0.0835/kW-hr on 10-20-16 Complainant claims that the utility failed to answer his request to offer documentation of claimed notice Complainant requests that the utility refund him for the excess rate paid during which time he did not have an alternative to settle a reduced rate with his utility or another supplier Complainant requests the entire amount of $80.45 be credited to his account or provided by check to his address Complainant also requests that the utility compensate him for his time, almost two hours plus interest