2 PUC Complaints for ALLEGHENY ENERGY SUPPLY CO LLC in 2001


ALLEGHENY ENERGY SUPPLY CO LLC complaints in 2001
C-20016063:
COMPLAINANT STATES THAT HIS SERVICE WAS CANCELLED WITHOUT NOTICE OR REASON, BECAUSE PAYMENT WAS MADE. HE STATES THAT EACH TIME (3 OR 4 TIMES) HE CALLED, HE SPOKE TO A WOMAN NAMED CATHY WHO REFUSED TO CONNECT HIM TO A MANAGER IN ORDER TO MAKE PAYMENT ARRANGEMENTS. HE STATES THAT ALLEGHENY ENERGY SUPPLY LOST A CUSTOMER DUE TO THEIR POOR CUSTOMER SERVICE. HE WANTS THE PUC TO PROHIBIT ANY COLLECTION ATTEMPTS ON THIS MONEY BECAUSE HE TRIED TO MAKE PAY- MENT ARRANGEMENTS AND COULDN'T.
C-20015832:
COMPLAINANT STATES THAT FROM DECEMBER TO JANUARY 2001, HE WAS CHARGED MORE THAN HE CONSUMED. HE NOTIFIED GPU AND THEY CREDITED HIS ACCOUNT $100.00 FOR THE TRANSITION AND DISTRIBUTION CHARGE. HE STATES THAT HE WILL PAY HIS BAL- ANCE AS SOON AS HE RECEIVES A CORRECTED BILL. HE WANTS THE PUC TO MAKE ALL- EGHENY ACCEPT PAYMENT ONLY FOR WHAT THEY SUPPLIED, 2634 KWH.

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