16 PUC Complaints for APGE in 2016


APGE complaints in 2016


F-2016-2560026:
Complainant states the company switched his service from Public Power even after explaining to them that he was under a 2 year contract.
C-2016-2552637:
Complainant states that charges on bill were excessive.
F-2016-2551978:
Complainant states that utility is threatening to shut off or has shut off service and that incorrect charges are on bill.
C-2016-2547522:
Complainant states they were receiving solicitation phone calls from the company but were being told the woman presented herself as a Met Ed employee.
C-2016-2547373:
Complainant states that EGS provided misleading statements about rates and rebate offers.
C-2016-2541593:
Complainant claims that he asked for six months of historic rate data when he was solicited by the utility for the variable rate service Complainant claims that he was told that the rate for the period never passed 8.2 cents per KwH Complainant claims that he was charged 12.1275 cents per KwH after the introductory rate expired Complainant requests that these charges be waived or reduced
C-2016-2541615:
Complainant claims that he asked for six months of historic rate data when he was solicited by the utility for the variable rate service Complainant claims that he was told that the rate for the period never passed 8.2 cents per KwH Complainant claims that he was charged 12.1275 cents per KwH after the introductory rate expired Complainant requests that these charges be waived or reduced
C-2016-2540022:
Complainant states variable rate was too high.
C-2016-2540020:
Complainant states that variable rate was too high.
C-2016-2540016:
Complainant states that prices are unfair and out of control.
C-2016-2540013:
Complainant states that incorrect charges are on bill.
F-2016-2537436:
Complainant states that Respondent has engaged in price gouging, bait & switch, and false & deceptive practices.
F-2016-2535306:
Scamming. Complainant claims that he never authorized the transfer of his account to American Power and Gas of Pennsylvania
C-2016-2531746:
Been scammed by American Power and Gas. Was told my rate from .0935 would change to .0745 and at the end of 12 month there would be a 25% rebate on my electric bill. The second month my bill went up 172% and my meter went up 220%. They said I agreed on a variable rate and nothing they could do.
C-2016-2526937:
Complainant feels that respondent is price gouging.
C-2016-2524841:
Complainant states they were charged a rate higher than was agreed upon.