10 Complaints for UGI ENERGYLINK in 1997

UGI ENERGYLINK complaints in 1997

F-00416979:
COMPLAINANT STATES BILL IS TOO HIGH AND WOULD LIKE A PAYMENT PROGRAM SET UP

Z-00389263:
COMPLAINANT STATES THAT NOT WORKING SINCE LOST JOB, AND CANNOT AFFORD TO MAKE PAYMENTS UNTIL QUALIFIES FOR FUEL ASSISTANCE. COMPLAINANT STATES QUALIFIED FOR FUEL ASSISTANCE LAST YEAR.

F-00371656:
COMPLAINANT STATES THE RESIDENCE HAS BEEN VACANT SINCE THE DEMISE OF ELIZABET H NARSAVAGE AND THERE IS NO MONEY IN THE ESTATE AND PROPERTY HAS TO BE SOLD BEFORE BILLS CAN BE PAID.

Z-00382174:
COMPLAINANT STATES THAT SHE FELL BEHIND ON $116 PAYMENT BECAUSE (1) HER LATE HUSBAND'S DEATH BENEFITS RAN OUT AND SHE IS SEEKING EMPLOYMENT (2) HER YOUNG- EST SON LIVES AT HOME (3) HER DAUGHTER AND 2-YEAR-OLD TWINS STAY WITH HER ON WEEKENDS. COMPLAINANT STATES SHE CANNOT AFFORD NEW $145 A MONTH ARRANGEMENT AT THIS TIME.

Z-00368045:
COMPLAINT STATES UGI SHOWED NO PAYMENTS DATED TO JUNE AND WHEN A PAYMENT WAS RECEIVED MID JUNE REFUSED A LOWER PAYMENT PLAN BECAUSE OF USING LESS ELEC. COMPLAINANT WOULD LIKE TO BE PUT ON A LOWER PAYMENT PLAN.

C-00970551:
COMPLAINANT STATES THEY ARE UNABLE TO PAY THE MONTHLY BILL AND WOULD NOT BE ABLE TO PAY UNTIL AUGUST. COMPLAINANT WOULD LIKE TO HAVE A LOWER BILL ABOUT $200 A MONTH AND EXTEND SERVICE UNTIL AUGUST 22, 1997.

F-00373041:
COMPLAINANT STATES SHE REQUESTED A TURN OFF OF SERVICE BECAUSE OF MOVING INTO ANOTHER RESIDENCE AND A REQUEST FOR HOOK UP AT THE NEW RESIDENCE. COMPLAINANT SAYS HER HOOK UP DID TAKE PLACE BUT SHE RECEIVED A BILL FROM THE OLD RES FOR ELEC NEVER USED BY HER. COMPLAINANT ALSO CLAIMS ANOTHER OCCUPANT OF THE OLD RESIDENCE USED THE ELEC BECAUSE IT WAS NEVER SHUT OFF LIKE REQUESTED. COMP WANTS THIS BILLED TO THE RIGHTFUL PERSON AND WILL PAY THE AMOUNT OF 18 DAYS WHICH WAS OCCUPIED BY HERSELF.

C-00970483:
COMPLAINANT IS QUESTIONING CHARGES ON HIS BILL THAT HE BELIEVES ARE NOT JUSTIFIABLE AND SHOULD NOT BE CHARGED FOR THESE AMOUNTS.

Z-00354106:
COMPLAINANT SAYS HE TRIED TO NEGOTIATE PAYMENT ARRANGEMENTS WITH THE RESPON- DENT AS HE WAS NOT ABLE TO MAKE REQUIRED PAYMENT BUT IT WAS NOT ACCEPTABLE TO RESPONDENT. THE COMPLAINANT HAS OTHER FINANCIAL OBLIGATIONS WHICH CAUSES HIM TO BE BEHIND ON HIS ELECTRIC BILL. HE IS REQUESTING A PAYMENT ARRANGEMENT THAT HE CAN AFFORD.

Z-00348122:
COMPLAINANT STATES THEY FELL BEHIND FINANCIALLY DUE TO SPOUSE'S ILLNESS AND SUBSEQUENT LOSS OF WORK. COMPLAINANT WOULD LIKE TIME TO CATCH UP.