6 PUC Complaints for UGI ENERGYLINK in 2002


UGI ENERGYLINK complaints in 2002


Z-01178276:
COMPLAINANT STATES SHE IS LAID OFF AND IS BARELY ABLE TO KEEP UO WITH HER OTHER BILLS. SHE CAN ONLY AFFORD $51 A MONTH, SHE CAN'T AFFORD $100 OR $101 THE PUC WANTS HER TO PAY.
Z-01031743:
COMPLAINANT STATES THAT SHE NEEDS AN EXTENSION OF 30 DAYS AND THE DUE DATE MOVED TO THE END OF THE MONTH SO SHE CAN PAY HER BILL.
C-20027526:
COMPLAINANT STATES THAT USAGE WAS OVERESTIMATED BECAUSE UGI DID NOT MONITOR USAGE IN A TIMELY MANNER AFTER THE METER FAILED. HE WANTS THE EXCESS CHARGES TO BE REMOVED.
C-20027307:
COMPLAINANT STATES THAT THE CHARGES ON THE ENCLOSED BILL ARE EXCESSIVE AND SHE WANTS IT ADJUSTED.
C-20026727:
COMPLAINANT STATES SHE WAS PAYING $100.00 A MONTH THREW THE SUMMER MONTHS AND HER BILL WAS ONLY IN THE AROUND $30.00. SHE STATES HER BALANCE HAS NOT COME DOWN AND SHE DOES NOT UNDER STAND THIS. SHE WOULD LIKE A COPY OF THE BILLS AND FOR SOMEONE TO DISCUSS THIS WITH HER.
Z-01000984:
COMPLAINANT STATES THEY NEVER GO TO THE HOUSE TO DO THEIR READINGS. THEY STATE WITH THEM BEING ESTIMATED THEY ARE VERY HIGH. THEY WANT THE COMPANY TO COME TO THE HOUSE AND DO THE READINGS.