All 1 Star Reviews

7 Customer Reviews Written Overall


Back to All Constellation Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
$150 sham!!
I will never use this company again, when I tried to change 3weeks before the actual year, they tried to send me a bill for $150!!! Stating I was breaking the contract with them early...lol...who does this????
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Heather Cioffi from Williamsport, PA on December 28th, 2020
Compare rate using Therm is not easily compared to mcf units.
Rate is almost double what Peoples Gas is quoting.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Travelinman from Irwin, PA on August 5th, 2020
STAY WHERE YOURE----DO NOT CHANGE
NEVER again
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Denise Melchiorre from Nescopeck, PA on February 9th, 2020
Constellation
Signing up was no problem. They sent us an order number and confirmation but as far as we know we are not getting anything from constellation. My last bill did not reflect constellation. This does not make us happy!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Peter Barthelemy from Canonsburg, PA on December 21st, 2019
Bait & Switch
I your advertised rate for Constellation and signed up for it. When they sent me my confirmation, a higher rate was given. I immediately emailed them for an answer (and to have a legal copy of the document on hand). I got a canned reply saying I would have an answer on 2-3 business days. I had to call them 2 weeks later since I received no other reply. I cancelled their service since they did not answer me and they did a "bait and switch" on pricing. I though I was signing up for .481/CCF but they gave me .499/CCF

Very poor customer service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Constellation Bait And Switch from Lansdale, PA on April 11th, 2019
Will not partner with People's Gass
I attempted to shop competitively for gas prices and attempted to switch to Constellation, who I've used in the past. However, they don't partner with People's Gas anymore and so the switch never took place.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

John from Pittsburgh, PA on April 9th, 2019
Kw
Don't ans phones
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Td from Philadelphia, PA on May 28th, 2018
We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue.
— Constellation


All Constellation Electricity Plans

Plan Name
Company
/
Rating
Length
Price
VS. PECO
12 Month Fixed Rate
12 month
Fixed Rate
7.99¢ / kwh
36 Month Fixed Rate
36 month
Fixed Rate
7.39¢ / kwh
24 Month Fixed Rate
24 month
Fixed Rate
7.99¢ / kwh
6 Month Fixed Rate
6 month
Fixed Rate
8.39¢ / kwh