Reviews for AEP Energy

This is the overall customer ranking of the electricity providers operating in Pennsylvania. These ratings represent only the reviews that have been submitted to PA Energy Ratings by customers. The reviews take into account a number of different categories, including pricing, customer service, and how likely they are to recommend. AEP Energy is reviewed 13th among all of our providers with an average score of 2.40 out of 5.00. The average reviews overall review is 2.07 out of 5.00.

How easy was it to order this electricity provider in Pennsylvania? Were there any complications? Was it confusing? Was it easy and seamless? This is how consumers rated these electricity providers in Pennsylvania based on how easy it was for them to get service started. AEP Energy is reviewed 14th among all of our providers with an average score of 2.33 out of 5.00. The average order experience review is 2.11 out of 5.00.

How an electricity provider handles Billing and Account Management is one of the most important categories for determining how happy a customer will have been with their service. Is Auto Pay available and easy to sign up for? Can you easily pay bills online? Are there regular emails showing usage and account statistics? This category shows how customers felt about their Billing and Account Management according to the reviews they submitted. AEP Energy is reviewed 13th among all of our providers with an average score of 2.67 out of 5.00. The average billing & acct mgmt review is 2.10 out of 5.00.