Updated: April 2026
The best review categories for UGI EnergyLink are their plans and pricing, with an average of 2.0 stars, and the order experience, with an average of 1.0 stars.
Review from Montour Wireless Inc
TERRIBLE customer service
| Takes forever to get a human on the line! on hold for 40 minutes no contact!!!!!!!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Montour Wireless Inc
from
Williamsport, PA
on
November 2nd, 2023
Most Recent 5 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Great Rates
| The website was very user-friendly & informative. Your customer service representative was super nice & got me signed up in no time flat. Love your product pricing. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Samiam86
from
Harrisburg, PA
on
July 14th, 2019
Good Company
| Easy signup. No change to my bill, just the price. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Angela K.
from
Fleetwood, PA
on
May 7th, 2019
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
TERRIBLE customer service
| Takes forever to get a human on the line! on hold for 40 minutes no contact!!!!!!!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Montour Wireless Inc
from
Williamsport, PA
on
November 2nd, 2023
Rude and no customer service
| This company really knows how to kick people when they are down. You can be an amazing customer for years and you need a little flexibility once due to life circumstance, they refuse to provide any and turn off your service when you have a sick kid that you just spent 2 weeks in the hospital with. EVERYBODY I spoke to was rude and unwilling to help!! I wouldn't recommend UGI services to anybody and their customer service is some of the worse I ever experienced. Pathetic!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
HMS
from
Watsontown, PA
on
May 13th, 2022
Pennsylvania Energy News:
PA Working to Rein In Data Center Costs to Electricity Consumers
Family Earth Day Activities in PA
DLC PTC Rate Falls, But PECO Rate Hike Ask Comes Under Fire
Best Electricity Plan Hack to Avoid Higher PTC Rate
Smart Shoulder Season Electric Deals in Philadelphia
PPL to Spend $23 Billion on Upgrades, Hand Customers Rate Hike
Shop Best 12 Month Electric Plan Savings In York
Compare Best Fixed Rate PECO Electricity Plans and Save!
PA Governor Works to Lower Capacity Auction Hike to Electric Bills
Lock in Low 12 Month Electricity Prices to Avoid June 1 Rate Hikes
Family Earth Day Activities in PA
DLC PTC Rate Falls, But PECO Rate Hike Ask Comes Under Fire
Best Electricity Plan Hack to Avoid Higher PTC Rate
Smart Shoulder Season Electric Deals in Philadelphia
PPL to Spend $23 Billion on Upgrades, Hand Customers Rate Hike
Shop Best 12 Month Electric Plan Savings In York
Compare Best Fixed Rate PECO Electricity Plans and Save!
PA Governor Works to Lower Capacity Auction Hike to Electric Bills
Lock in Low 12 Month Electricity Prices to Avoid June 1 Rate Hikes
PA Energy Ratings Resources:
Therms, CCF and MCF Explained
Pennsylvania Green Energy Requirements
Pennsylvania Electricity Switch: Frequently asked Questions
Why Use PA Energy Ratings
Pennsylvania Energy Customer Rights
Pennsylvania Cancellation Fees
Types of Pennsylvania Electricity Contracts
Pennsylvania Electricity Choice
10 Quick Energy Saving Tips
High Pennsylvania Energy Bill
How to Switch Pennsylvania Electricity Providers
Understand Your PECO Bill
Pennsylvania Energy Deregulation History
Pennsylvania Energy Stats
How We Score Providers