Updated: April 2026
The best review categories for WGL Energy Services are their billing & account management system, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.
Review from John
Dishonesty
| Received a call from wgl telling me the would receive 20% off of my electric bill butt once I signed up it was actually 50% percent higher than my previous supplier from 7.1 cents to 15.99 cents per kilowatt. They told me my previous contract was over and I still had 6 months left at the 7.1 , so their lies cost me over $300 dollars so please beware of these scammed, times are tough for everyone so these parasites are just looking to steal your money by lies and dishonesty | |||
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| Likely to recommend |
—
John
from
Ephrata, PA
on
June 15th, 2022
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
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Rip off
| WGL came in at a lower than first energy and now Im paying 3 cents per KWH higher than first energy in Pennsylvania. I transferred back to first energy and now theyre hitting me up with a $90 cancellation charge that they never told me about on the phone. My recommendation is to stick with your local utility provider and stay away from companies like WGL that has hidden penalties so they can take more money from you. | |||
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| Likely to recommend |
—
Brad Dunn
from
Erie, PA
on
December 2nd, 2025
Dishonest
| They tell lies to get you to sign up | |||
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| Likely to recommend |
—
John
from
Ephrata, PA
on
June 15th, 2022
Dishonesty
| Received a call from wgl telling me the would receive 20% off of my electric bill butt once I signed up it was actually 50% percent higher than my previous supplier from 7.1 cents to 15.99 cents per kilowatt. They told me my previous contract was over and I still had 6 months left at the 7.1 , so their lies cost me over $300 dollars so please beware of these scammed, times are tough for everyone so these parasites are just looking to steal your money by lies and dishonesty | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
John
from
Ephrata, PA
on
June 15th, 2022
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