Recent Bad Reviews

“  This company showed rates at .08 /kw, when the bill showed up it was .209, completely ridiculous, could not switch fast enough. ”

“  June 14, very mild storm. Only house on our road without power. Took 8 hours to get the lazy workers to show up. ”

“  Stream owes me 166.26 on 6/3/24 they said I would receive my money in 4 to 6 weeks I called to check on status 7/14/24 and stream said they need my mailing address and said it would be a other 4 to 6 weeks. Please people stay away from Stream Energy. ”

“  Xoom energy had customer sign a fixed rate 12 month agreement and at termination of 12 months sent a renewal email offering a fixed or variable rate guarantee for the next year. I selected a fixed rate but the rate was not honored. I realized the rate was not honored. I called customer service and customer service indicated they had on file evidence of the fixed rate selection and that they would calculate the overcharges over the past 12 months as a variable rate was charged in error. The customer service representative indicated they would issue a credit (estimated at between $1,500 and $2,000). I did not receive the credit and when I called back asking for the status of the credit a supervisor indicated I had selected a variable rate via email(which is a bold faced lie). ”

“  I was told that they would lower my electric bill but, in fact, they have been charging me 3 times what my previous aggregate company was charging me. I would never have agreed to switch if I had known this. ”

“  I am used to getting calls from electric providers wanting me to switch, most are willing to end the call when I say no once or twice.
Today I received a call from American Power and Gas and after saying I wasn't interested 3 times to no avail I hung up on him. You would think it would be done but no he called back not one more time but twice and I hung up on him twice more. At this point they could offer me electric service for one penny per kilowat and I wouldn't be interested. This is no way to attract customers. ”