Recent Bad Reviews

“  It takes over 2hrs for someone to answer the phone ”

“  Thought my office charges fir this Spring ( 2024) seems high.
Contacted their Customer Service in late July.
Discovered I had been "rolled " to month to Month since 2024.
They claimed they sent me notification in Oct and Dec 2023...VIA US MAIL!!! One hundred per cent of all communication had been managed thru EMail!!!
I then ckd my residential account....they had done THE VERY SAME THING....SINCE OCTOBER 2021!!!
Same excuse....notified by Snail Mail !!!
Rate went from 12cents to 25 in both cases.
When confronted, they made no offer of compensation.
Thieves and liars!!!! ”