Inspire Clean Energy -- Profile Analysis

Inspire has come to my apartment complex multiple times. They lie and use aggressive sales tactics to make it seem like you will save money. I fell for it in January and signed up. When my bill doubled, I immediately canceled. Last weekend, they came back and tried the same thing again.

The reps talked insanely fast and gave vague answers to simple questions. I asked multiple times if they were trying to get me to switch suppliers to which they said no. When I asked what company they were from they said "Energy Choice", which is not a company, it's the program that allows you to shop different suppliers. They would not leave when I said I was not interested in their service. They insisted I was already a customer of theirs, and that they were simply there to "update" my plan. I showed them my paperwork from my current supplier, but they tried to say the new rates they were "updating" would mean cheaper bills since I used a certain amount of energy each month. This ended up being a lie, too.

None of it was making sense to me and in my confusion, I almost gave in to the pressure again. The last step of sign up is a 3rd party verification over the phone. The reps made me put the phone on speaker. The verifier asked if the salespeople had left the premises. They hadn't - they were right next to me coercing me to say "yes". Then the verifier asked if I consented to switching suppliers, at which point I insisted the reps leave and told the verifier I did not consent. I only wish I had done the same thing in January.

They just almost double my rate in one month they went from 0.1489x kWh to .2699 x kWh

I was approached at Stop and Shop by a representative of this company. He assured me that I would receive the same rate as my current bill, which he was able to view on his tablet. I did not notice the outrageous increase for a few months. I am so angry with myself for not looking into this sooner. My bill was over $100 per month more expensive. Of course, Inspire customer service was unable to address this issue. This is fraud.

Beware at all costs. There pricing is a scam to get you signed up. And since there is this strange relationship with BGE and electric providers, you don't get the real information in your billings about how the supplier is charging. I had to cancel my service because they stated they could not honor the price they promised at the time of new service. They agreed not to charge a cancellation fee, but they still did. And since it's thru BGE billings... it's would be a pain in the neck to resolve. I'm just glad to free from such a shady company. And yes, there were others aspects of my dealings with them that add to their shadiness (but I'd rather not type out a full article for these bums). Good luck all.

Representative, Anika, flat out lied to me several times in Giant Eagle stating I would not fully become a customer unit I PROVIDE my account number. Big fat lie. 9 days later I get a welcome email without providing any additional information whatsoever. She stood there and had me go through the screens one by one stating SEVERAL TIMES THAT IT WAS OKAY & NOTHING CAN GO THROUGH WITHOUT ME PROVIDING MY ACCOUNT NUMBER.

When I initially signed up, I was promised that my rate would be only slightly higher than my current provider and that in paying "slightly" more, that I would be supporting clean energy. My rate increased, without notice, to double the rate. I am now paying more than double my electricity consumption for their delivery services. Of course, in order to cancel, one must wait several billing cycles while paying astronomical amounts to this company. This company's practices are fraudulent!

Steer clear of inspire clean energy! They are a scam and will increase your rates 2 to 3 times as they did me. They approached me at BJs with an offer of a free gift card to take a quick survey. Sales person without my knowledge or consent signed me up for service. Totally fraudulent company to do this to people.

Sankvira comes To my door asking about the pseg bill i told her its not in my name but she insists it doesnt have to be . Tells me she can lower my pseg by switching to in state sourced energy only and cut my bill in half. Bill doubles and it turns out i was switched from pseg altogether, cancelled and have to wait 1-2 billing cycles for my bill to go back to how it was . Not an honest company .

Sales person came to my house in May and told me would cost less. Fortunately njng puts the price comparison on their bill, and inspire was 13%more. I then checked jcp&l bill, and inspire cost more too, about 30%higher per kwh rate. I immediately called and cancelled both. Also called jcp&l and njng to make sure change was put through.

I left my phone at a shell gas station were a sales rep for inspire was working . I had no password on my phone which i have changed after this experience and now have password on my phone. They took my info signed me up on a ridiculous plan at 27 cents a kil which my normal plan with my provider is 10 cents a kil, i did not know any of this was happening until i received my bill. I looked into it further through inspire and found out i was signed up from rep at shell gas station on the same day i left my phone at fuel pump. rep illegally signed me up on a ridiculously expensive plan by stealing my identity . I had to contact my electric provider cancel out inspire and go back to provider I had. The difference in 2 months of billing from them amounted to 1046.11. For weeks they have said they apologize and will send a check for difference, check never came and then my 2nd time talking to them they told me they sent check for 342$ no where near they amount that they owe me. I have contacted the attorney general and a Lawyer to file criminal charges and civil charges. If anybody has experienced the same situation I would advise you do the same.

Inspire is a total rip off. They never explained that they put me on an unlimited plan, charged me a crazy amount of money every month, and after speaking to a Pepco rep he said that I didn't use half the energy that I paid, for was gone the entire month on June and my bill never changed. Just awful, I will never use them again.

Not only was my October 2023 bill shockingly high, they lied when I called and tried to cancel. They said they would switch me to a flat-rate promtional plan, but my most recent bill is still at almost 25 cents per kwh, twice what Atlantic City Electric charges. So I dropped them but still have to pay another full month of charges. I'm furious and confused, as I've been using them for years with no hassles.

Inspire is a complete rip off!! They told me my bill will be cheaper than my current electric supplier. That was a big fat lie!!! My bill with Jcp&L monthly was around 150s to 160s, before I switched to Inspire. Now, my bill went up an additional $150.00 a month. I did not realize this for months after being with this lying deceitful company.
Something told me to check my bill and sure enough, I was as being robbed every month for $150.00 dollars. I cancelled my contract immediately on 8/30/23. Please do not sign you will be sorry later.

Signed up in BJs, should have known better.
Hard to reach anyone at this company, which is never a good sign.
But, then, after the "introductory rate," price per kwh TRIPLED!
That new rate was DOUBLE what I was paying before.
Cannot say anything good about Inspire Energy.

I was told my electric bill would be less. All it did was increase by the amount of the Inspire monthly fee which started at $54.99 and jumped to $294.99! When I called Inspire about the new charge, they lowered it to $159.99 for 12 months. I cancelled on January 18, prior to the "auto-renewal" of January 24. I was still billed for two months after the cancellation due to "THEIR billing cycle"! How convenient for them!!! March, I was charged $189.99. So that is $159.99 and $189.99 that I will never get back. How is this legal?

I never signed up for this and I had no knowledge of this company!!! You dont need a 3rd party for your electric. I just moved into my place and my electric bill is very low even in this summer heat my bill was only $200 and thats with everything on and running so this next month I received a new bill and its saying I owe $1200 and 90% of that amount is for new inspire supply charges smh remind you I NEVER signed up for anything or authorize any other company! So i called Pepco and they said I have to call inspire so I had to google the number because I didnt even know what company it is and when I contacted them they told me I had to email a copy of bill because they dont even see an account for me smh so now Im waiting for a manager to remove the charges from my bill and to call me back! These people are scammers and whoever decided to go with them I hope and pray you dont have to pay that amount for supply charges so for anyone please avoid this company and also look at your bill to see if there is a difference in the amount of charges.

I was told that they would lower my electric bill but, in fact, they have been charging me 3 times what my previous aggregate company was charging me. I would never have agreed to switch if I had known this.

My bill went up double with no notice (500 dollars) when I went to switch to another supplier, Inspire blocked it, and lied about it. They claim they have no record but the Electric company has a record, the new supplier has a record, and I have records, plus a phone call from Inspire asking why I was leaving. When I called to ask them why they were still my supplier, they lied several times on the call (the story changed), and I escalated and still have not gotten a call back. Reading these reviews, we need a class action lawsuit

Biggest mistake I ever made,wasn't sold on inspire energy to begin with but very pushy team at giant eagle in sarver pa was enough to put me over the edge,my electric went up almost 40 percent and had to call the pic to cancel

I learned my MIL's energy suppler was changed to Inspire without her consent last month. Reporting to the PUC. What they're doing is illegal.

Signed up with Inspire on 12 month contract. Upon renewal Inspire wanted to raise my rate, which is understandable, but that were raising it higher then the transport utility would charge.

Horrible company. A representative of Inspire knocked on my door and lied to my face, saying that they represented my cities electric company. He also lied and said that my payment would be the same each month. Based on other reviews, this seems to be pretty common. Once I found out what happened and saw that they quickly adjusted the monthly fee they were charging me, I called and canceled my agreement. I thought all was fine until I received a renewal notice in the mail. Turns out, they didn't cancel my account when I asked. They continued charging me for over a year. I've never had a company be so dishonest. Avoid at all costs.

When I switched back to my local energy supplier I saved $40 in distribution charges on my first bill. I was being way overcharged by Inspire.

Signed up 12 months ago fort clean-source energy at 11.99 cents per kwh. Renewal came for an absolutely absurd 19.99 cents per kwh with 5 1/2 pages of terms and conditions. They are clearly trying to exploit people who don't check their mail carefully.