Customer Reviews for AEP Energy
People have been reviewing AEP Energy on PA Energy Ratings, giving you an understanding of being AEP Energy's customer is like.
Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of AEP Energy.
Informational Links
Ratings by Star
AEP Energy's Customer Reviews Summary
AEP Energy Reviews
47 Reviews for AEP Energy
Looking for energy in the AEP Energy area?
Recent Good Review from BC
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Was impressed with the entire process from start to finish. They provided a 12 month fixed rate and no cancellation penalty. Their rate was among the best I could find.
Most Recent 5 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Was impressed with the entire process from start to finish. They provided a 12 month fixed rate and no cancellation penalty. Their rate was among the best I could find.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
New to AEP. Have no experience
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
I went thru their ridiculous process to re-enroll at the end of the contract and received a confirmation of re-enrollment. After 2 weeks saw my peco bill not showing them as my supplier. Called them and they had no record of me requesting for re-enrollment neither willing to review the re-enrollment confirmation email that I had received from them. What a joke of a company!!!
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
AEP Energy emailed me with an offer of $.074 per kilowatt hour. I attempted to enroll and was told my account with PECO didn't exist. That is because I am with PP&L and no mistake on my part was made with enrolling properly. I then was told the new rate would be $.099. Many other cheaper options!!! FRAUD!!!!
