CleanSky Energy's Customer Reviews Summary
CleanSky Energy Reviews
273 Reviews for CleanSky Energy
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Recent Good Review from Joseph cabrera
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I was connected with Jenny called, she was a pro, explained everything and helped with the transaction go smoothly and was very helpful.
Most Recent 5 Star Reviews
6 Customer Reviews Written Overall
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I was connected with Jenny called, she was a pro, explained everything and helped with the transaction go smoothly and was very helpful.
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Great
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Contacted clean sky for pricing. Jolene was very helpful, polite, experienced and pleasant. would highly recommend this company for their pricing and service.
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Costumer rep, Francine,
Very helpful, made it easy to renew,
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My rep, Dante was very nice, clear with information and very knowledgeable
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The representative, Joelle, was very helpful and knowledgeable in signing me up for an electric plan.
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
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Im paying more for gas i should have looked better at the prices i was with ugi and cant switch because it would cost me 75.00 to cancel im 72 yrs old and things are tough now,,,,ugi cost is 0.413
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Worked with Francine today on my Gas Utility, she was excellent and very patient w/mature and ill at the time customer. This organization has been very upfront w/my need for all details, and requests. I would highly recommend them in all facets of their customer service. Only wish we could get a bit more competitive w/electric rates, would want them as my supplier for electricity too.
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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Looking for lower prices are hard to find,,,,,when your living on ssi and a pension of 211.00 a month its very tuff,,thank you
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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I've been a customer for a year. I received the reduced rate when I initially signed up. After 1 year and not signing a contract my rate went up 110%!! So, if you aren't monitoring your email or mail goes to spam expect to pay over 110% if you don't renew with them which I consider to be outrageous! I am reasonable and can understand an increase of 10-20%, but not 100% which in my opinion is them taking advantage of the situation.
Most Recent 1 Star Reviews
7 Customer Reviews Written Overall
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The monthly rate may be a cent cheaper or possibly more expensive then your electric company but they make much much more then that back when they scam you for the next 2-3 billing cycles after you tell them you would like to end your contract on the date it is supposed to end. They basically just never cancel your contract, charge you double what your electric company charges per kwh then you have to have your electric company remove them from your bill.
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THE CONTRACT TERM EXPIRED. THANK GOD I HAD A NOTE TO CHECK THE PRICE. AFTER A 30 DAY WINDOW, CLEAN SKY WAS NO A MONTH TO MONTH CONTRACT AND THE PRICE MORE THAN DOUBLED. MENTAL NOTE CHECK YOUR RATES AND BILLS!
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This company offers a low intro rate and then hopes you don't notice when your contract expires and they flip you to a rate that's about 250% higher than standard rates. Total scam and in my opinion unethical. One positive: DeMario, the customer service agent I called to cancel this highway robbery program, was nice and professional.
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I signed up for the electric service, not the gas, since their gas rate was higher than what Peco offers. This is all recorded, then they deny it. We are getting gas bills through the winter that are double what they should be. We were put on a variable plan without our knowledge, or permission. They are a scam. There is no savings here, do yourself a favor and say no thank you. When trying to cancel they'll give you the run around and say it'll take 45 days. This has been an expensive life lesson.
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Signed up and they said it would start with my January bill? I think. I still have my old supplier. So now Ill switch to someone else for my supplier
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I received a bill for November that is $564.99, which was $231 in February. When I called asking why & for some help on this bill I was told our "Service Expired" and I was being charged 21.9 cents/Kwh. I told them we never received a notice as emails may have gone to scam. The Rep would give me a $50 credit on our NEXT BILL IF WE SIGNED UP TO RENEW OUR SERVICE!! OML are you kidding me????? So SAD a company won't work with a Senior Citizen household that has not been late, or not paid their bills since moving into this home in 1988!!
Too bad you can't give a ZERO star rating for this company!!
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They charge more than double the other providers and they don't know how to run customer service.
Wed love the opportunity to review your account and address any concerns you may have. Please reach out to our customer care team at CustomerCare@CleanSkyEnergy.com so we can assist you further.
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