Customer Reviews for Energy Harbor

Enrollment to switch electricity suppliers was easy.

Had a pleasant conversation and he often make things clearer to me and let me take my time

The switch to the new rate was made the next day without any issues.

The gentleman I spoke to on the phone was very clear with pricing and very helpful getting me switched over to a very great price for my power almost half of what I was paying previously

It's quick and easy to sign up for Energy Harbor's residential electricity. I highly recommend this company.

Had a great experience!

Customer service is excellent!

Tried to apply on internet. It didnt work. So I called an received excellent service

Price was right. I made an error a selected wrong plan. Called right away and my mistake was corrected and I signed up for the right plan. Customer service is SERVICE !

I was an existing customer for about 6 months. I saw that my rate of 0.0968 was now being offered at 0.0918. I requested the new rate online without any issues and the change was executed in 1 week.

I am an existing customer. Signed up for a new, less expensive package through the PP&L sight, it could not have been easier. Thanks.

Easy to switch, so far so good. Waiting on my new rate with energy Harbor

PECO raised it's rates and I was looking for a "fixed" rate for a longer period of time. The customer service rep was very helpful to work with and answered any questions I had when signing up.

Third time I changed pricing within 2 years to obtain improved pricing with supplier

Had Energy Harbor with a higher price but saw a lower price and they honored it and transferred everything very easily.

Easy to sign up for a plan. Quick turn around about acceptance of the new coverage.

Easy sign-up, good price, no extra charges ~ good choice!

Jasmine was exceptional. She was patient and helpful in registering for new rate. Made my experience with your CS great.

I only called customer service a few times but, each time no matter who I spoke to they were very helpful, nice, professional, and knowledgeable. They also have the best rates for our area.

Energy Harbor staff were great to deal with and their rates are almost always the best around.

I had hoped to be able to alter the rate change with a service rep, but I was told that I had to go through a new enrollment online. I did this and within days it was accepted. It was easy, but it would have been even easier if I had been able to do this with just a phone call.

Very easy to follow and fill out, no issues, and fast

Fast and easy experience.

Was easy to switch.

Easy to sign-up for new, better rates

I found their rate on the government site, and since I was already a customer, I phoned to sign up. The agent explained I should do it online for security reasons, which I did in a matter of minutes. Easy!

Signed up with Energy Harbor, everything went smoothly and the rates are the lowest I could find.

I am happy I research rates periodically to get the lowest rates available. It was a pleasure to be able to make a change without any hassle. The experience was a pleasure with Energy Harbor.

The information is easily compared and nicely summarized to help you make the best decision and the enrollment process is also easy. There are no enrollment fees and you can switch plans at any time with no penalty. I use them for both me electric and gas supplier.

Although we'd been customers of Energy Harbor, our contract price expired and we were being charged even more than PP&L. Finding this new rate was definitely great! Signing up online was very easy.

Easy to sign up online. Easy to hedge your electricity price for up to 4 years. Supplier initiates swift response and rapid approval within 48 hours (my experience). I am pleased all around.

Energy Harbor was very expeditious in your response to my request the supplier the current (at that time) electricity rate. It was followed up with a written contract to confirm we are very pleased.

Good

Very smooth process, courteous representative

Once I realized that Energy Harbor had excellent rates and service, I went on line and was able to sign up for the service in just a few minutes.

I have enjoyed having Energy Harbor as my electric supplier and now they are going to supply my natural gas also.

Rep was helpful with answering my question

Searched on PA website and wanted the lowest guaranteed rate without any commitments or fees and Energy Harbor was the top choice again. I was with the previously and had time left at a higher rate, but switched to the lower rate without any issues. Just had to be submitted online.

Easy sign up and good price with no cancellation fee.

Service is seamless. Which is good. I just have to keep checking the rates and resign when you lower them

Switched to Energy Harbor because of their price. Easy transition to switch.

Good experience, good customer service

Easy