Customer Reviews for Energy Harbor

People have been reviewing Energy Harbor on PA Energy Ratings, giving you an understanding of being Energy Harbor's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Energy Harbor.

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Ratings by Star

Energy Harbor's Customer Reviews Summary

Energy Harbor Scores and Ratings:

PA Energy Ratings Overall Score for Energy Harbor

4.1 / 5

Energy Harbor Reviews

197 Reviews for Energy Harbor

197

total reviews

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What People Are Asking About Reviews for Energy Harbor?

Recent Good Review from Roger Nonnewitz

Overall Rating
Energy Harbor
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very happy so far.

Roger Nonnewitz from Boyertown, PA on April 20th, 2023
Thank you!
— Energy Harbor
Overall Rating
Happy in south wmspt
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Call went smoothly our contact was so professional and human and easy to understand

Dianne In South Wmspt from Williamsport, PA on April 20th, 2023
We try to make our entire enrollment process as easy as possible! Thank you!
— Energy Harbor
Overall Rating
Happy in south wmspt
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Call went smoothly our contact was so professional and human and easy to understand

Dianne In South Wmspt from Williamsport, PA on April 20th, 2023
Thanks!
— Energy Harbor
Overall Rating
HAPPY RATE Days
Plans & Pricing
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Account Management
Likely to recommend

Compared many many rates for electric. Found Energy Harbor to have a great rate for a longer term (31 mos.). I'm very please that this company understands people's need for good service with affordable prices.

Ediegirl from Mountville, PA on April 19th, 2023
Welcome to the Energy Harbor family!
Thank you!
— Energy Harbor
Overall Rating
Enrollment
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very smooth

Dave from Slatington, PA on April 19th, 2023
Thank you!
— Energy Harbor
Overall Rating
PA Switch
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Energy Harbor had a fixed price KWH rate that was lower than others.

Good Fixed Rate from Lititz, PA on April 12th, 2023
Thank you!
— Energy Harbor
Overall Rating
Great price!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Was easy to sign up,I recommended you to a friend, he signed up and also signed his mother up!

Robert Berkheiser from Coal Township, PA on April 11th, 2023
Wow! Thank you so much for recommending Energy Harbor!
— Energy Harbor
Overall Rating
Customer service
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wonderful helpful and knowledgeable associate

Wayne from on April 11th, 2023
We are so proud of how knowledgeable our reps are! Thank you!
— Energy Harbor
Overall Rating
New Customer to Energy Harbor
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

My current electric plan is expiring in May and I needed to choose to stay with them or choose a new provider. Choosing a new provider was seamless.

LarryA from Lancaster, PA on April 11th, 2023
We try to make our process as seamless as possible! Thank you!
— Energy Harbor
Overall Rating
Saving me money!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy, fast

Kathleen from Telford, PA on April 7th, 2023
Thanks!
— Energy Harbor
Overall Rating
I haven't seen a difference in bill
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Two months ago I switched providers. PPL is charging


14.612 / KWH so I decided to switch to Energy Harbor at 10.880/kwh. My bill hasn't gone down. I'm not using any more electric then previous months. PPL is charging a delivery fee that seems high for using a different suppler. I was charged $101.82 from suppler and $52.89 for delivery. I'm being charged more then half just for delivery.

Tammy from Lititz, PA on April 14th, 2023
Could you possibly call us at (877) 855-2424?

We would love to learn more about this to see if we can help!
— Energy Harbor
Overall Rating
Great
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Awesome to deal with. Easy to switch. Good price

Ed from Old Forge, PA on April 11th, 2023
We try to make the enrollment process as simple as possible!

Thank you!
— Energy Harbor
Overall Rating
Switching plans
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I was already an existing Energy Harbor customer, and wanted to switch plans to a lower rate. The process was easy, and took less than a week for my new rate to take effect.

Mark from Hummelstown, PA on April 4th, 2023
Thank you!
— Energy Harbor
Overall Rating
Enrollment process
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

All went very fast and easy to enroll

Betty from Sellersville, PA on April 3rd, 2023
Thank you!
— Energy Harbor
Overall Rating
Cost savings
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very happy with the rate compared to PpL rates I see a lower difference in my mouth Lu bill

Bruce from Halifax, PA on March 28th, 2023
Thank you!
— Energy Harbor
Overall Rating
Good long multi month fixed rate terms.
Plans & Pricing
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Account Management
Likely to recommend

Multi month Fixed rate terms at an affordable price. A company that seems to be for the people.

Bill from Stockertown, PA on March 24th, 2023
Thanks!
— Energy Harbor
Overall Rating
New Customer
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The sign up was quick and easy. My only suggestion would be that a start date be given so the coordination of changing suppliers is known up front. I do realize working with various companies takes coordination and not always easy. MetEd did confirm dates for me after I called.

PW from Carlisle, PA on March 21st, 2023
Thanks!
— Energy Harbor
Overall Rating
Where I landed when I shopped
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Went on PA energy shopping site with plenty of time before the expiration of my current deal. Evaluated that Energy Harbor best suited my needs in the current market. Transaction was very easy and now that I have been through the first billing cycle I see that it was done efficiently.

Randy from Harrisburg, PA on March 18th, 2023
Thanks!
— Energy Harbor
Overall Rating
Dwf
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

It was fast and easy.

Frisco from Houtzdale, PA on March 17th, 2023
Thank you, Frisco!
— Energy Harbor
Overall Rating
Enrollment process
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Gentleman was very helpful and stayed on the line to ensure online enrollment went smoothly.

KMR from Pen Argyl, PA on March 17th, 2023
By any chance do you remember the name of the person who worked with you? We would love to give them credit!
— Energy Harbor
Overall Rating
Sign up
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I just signed up for Energy Harbor and need at least a month to see how things go.

Kathleen Shick from Dauphin, PA on April 19th, 2023
We are confident that you'll be happy!
— Energy Harbor
Overall Rating
My service hasnt started yet
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I found a plan that I liked at an affordable price that was several cents lower than UGIs rate. My only concern is that UGI says the transfer will not take place for 30 to 60 days. I am disappointed at this delay, but Im looking forward to saving money with energy harbor.

Nan from Macungie, PA on February 25th, 2023
Thank you!
— Energy Harbor
Overall Rating
ENROLLMENT WAS EASY
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

So far, I have just enrolled with Energy Harbor - which was easy to do. Have not yet encountered my first billing cycle.

Phillysub from Hatfield, PA on January 28th, 2023
We are confident that you will be happy with us!
— Energy Harbor
Overall Rating
To many companys
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I don't like all these company's calling me and wanting me to take there electric. As of now I am paying for 3 bills plus Met-Ed. All I want is one company. My bill went from $50.00 to $93.00 , what is going on with this.

Margaret Bierbower from New Oxford, PA on February 8th, 2020
We are sorry for this inconvenience. Your town may be a part of our government aggregation program. This program is designed to give the residents of participating cities competitive pricing for their utilities. Although we do send a letter to give residents the opportunity to opt-out, you are able to opt-out at any time.
— Energy Harbor
Overall Rating
Only Experience is Order thru PA Power Choice
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Annually, I review my options for an electricity supplier. My choice is based on the cost per kw. Harbor Energy provided the best option. Selecting the company online was easy and direct. Usually I have experienced a delay between the application and the provider company response to take me on as a customer. Harbor Energy responded promptly and accepted me as a customer. I now await the promised documentation of the contract.

PA Customer from Lancaster, PA on April 7th, 2023
If you have not received your terms and conditions, please contact us at (888) 254-6359.

Thank you!
— Energy Harbor
Overall Rating
Disappointed so far
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

When I enrolled, I was disappointed that I didn't get a confirmation e-mail and other than the confirmation info on your website (which I had to cut and paste into an e-mail to myself), I haven't heard another word.

Dcpfjr from Macungie, PA on March 14th, 2023
Please contact us at 1-888-254-6359. We would like to learn more about this situation.
— Energy Harbor
Overall Rating
Opinion of energy harbor
Plans & Pricing
Order Experience
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Account Management
Likely to recommend

We enrolled with energy harbor and have never heard anything from you since then

Robert Cox from Sunbury, PA on March 29th, 2023
Could you possibly call us at (877) 855-2424?

We want to make sure you are getting the service you need!
— Energy Harbor
Overall Rating
New customer
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I have just signed up to use Energy Harbor, have yet to have any interaction with the company. Check back in 3-4 months to get a rating.

Tom from Mechanicsburg, PA on February 4th, 2023
Hi Tom,

You should have received an email from us once you enrolled. Please call us at (888) 254-6359, and we will be more than happy to help you get the information you need!
— Energy Harbor
Overall Rating
Not transparent
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

When I contacted Energy Harbor I was not made aware of their lowest fixed rate. Once I discovered their lower rate , I had to contact them again. Very frustrating.

Jim from Sayre, PA on December 10th, 2022
Could you possibly contact us at 888-254-6359? We would like to hear more to see if we can help!
— Energy Harbor
Overall Rating
This is a complete rip off
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Unbeknownst to me I was enrolled with Energy Harbor. My bills were fine for awhile then all of the sudden I received a bill that was so grossly over my normal bill and their customer service was rude and their lack of compassion was astounding. Don't sign up with them and check your bills monthly to make sure you aren't signed up with them without your knowlege

Robbery from Malvern, PA on August 15th, 2022
Your town may be a part of our government aggregation program. This program is designed to give the residents of participating cities competitive pricing for their utilities. Although we do send a letter to give residents the opportunity to opt-out, you are able to opt-out at any time.
— Energy Harbor

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