Think Energy's Customer Reviews Summary
Think Energy Reviews
20 Reviews for Think Energy
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Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
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Doubled my bill for no reason. Horrible.
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Be sure to check rates before your contract deadline ends. They do not tell you then double your rate.
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I completely agree with everyone's low star rating on this company. Our rate went up without being told. Our bill was super high! My husband and I have called Customer Service to get our bill straighten out. It was super hard to hear the agent due to the loud background noise. The agent was not helpful and wasn't answering our questions. We then called the next day and asked for a manger and have our bill investigated. They told us it should take a few weeks with an answer. They never followed up on it! A month later, I had to contact them on the status of the investigation. The manager apologized through email and I'm now waiting for a phone call about our bill. I have a feeling we will have to pay this bill. What is frustrating is my husband and I are hardly home! How they jacked the price without telling us is complete bs. We got hosed by this company. Very, Very, Very disappointed in the Customer Service and overall Electrical Service. We cancelled Think Energy and will not be using them again.
Pennsylvania Energy Ratings Recommended Electricity Companies
TrueSimple 6
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7.48 ¢/kwh
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23.1% under utility rateCompared to the current PECO rate of 9.7270¢ / kwh
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$1.99/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electric usage charges.
- 6 month
- Fixed Rate
- Non-Renewable
36 Month Home Power Plan
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9.19 ¢/kwh
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5.5% under utility rateCompared to the current PECO rate of 9.7270¢ / kwh
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electric usage charges.
- 36 month
- Fixed Rate
- Non-Renewable
Live Brighter 18
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8.39 ¢/kwh
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13.7% under utility rateCompared to the current PECO rate of 9.7270¢ / kwh
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electric usage charges.
- 18 month
- Fixed Rate
- Non-Renewable
Safe Harbor 8
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8.28 ¢/kwh
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14.9% under utility rateCompared to the current PECO rate of 9.7270¢ / kwh
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electric usage charges.
- 8 month
- Fixed Rate
- Non-Renewable
Pennsylvania Energy Ratings Recommended Natural Gas Companies
SureLock 12
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$0.599 /ccf
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28.4% under utility rateCompared to the current Philadelphia Gas Works rate of $0.8365 / ccf
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the gas usage charges.
- 12 month
- Fixed Rate
- Non-Renewable
SureLock 24
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$0.599 /ccf
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28.4% under utility rateCompared to the current Philadelphia Gas Works rate of $0.8365 / ccf
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the gas usage charges.
- 24 month
- Fixed Rate
- Non-Renewable
Residential Clean Gas Plan
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$0.577 /ccf
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36.7% under utility rateCompared to the current UGI rate of $0.9115 / ccf
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the gas usage charges.
- 1 month
- Variable Rate
- Non-Renewable
Fixed-Rate Gas 12
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$0.509 /ccf
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39.2% under utility rateCompared to the current Philadelphia Gas Works rate of $0.8365 / ccf
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$0.00/mo.MRCThe 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the gas usage charges.
- 12 month
- Fixed Rate
- Non-Renewable