Our Grading of Vista Energy
Vista Energy Plan Summary
Customer Reviews of Vista Energy
Most Recent Vista Energy Reviews
The process was easy and the information provided answered all my questions. — Sharon from Lakewood OH
I liked Vista's prices and had good service. They were very good at representing themselves. However, my electric bill is very low. It's just me and my daughter here in the house and we don't have all kinds of gadgets to waste electricity on. So, on the same day I signed up, I called in and canceled it. They canceled it right away. There was no problem. — Mary Duarte from Fresno CA
Vista Energy first came to me by the door and said that I could use a reduced rate by going with them. They were professional and kind and the interaction was pleasant. I was with PG&E and Vista was working with PG&E plus they were green so I went with them. I had one conversation with the customer service representatives over the phone and they were very nice and extremely helpful. However, the one thing that Vista didnt mention was that the reduced rate was just a 12-month discount which I found out when I called the representative for another question. It was slightly deceptive. If I didnt know that, I didnt happen to call or I happened to forget then I wouldn't know what the price would be afterwards which might be more than what I was paying PG&E. The rep told me to just ask for the discount again but I don't know the process if I have to call back for that. Other than that, I would recommend Vista Energy. — Ciel Hightower from Vacaville CA
4-5 Star Reviews: 42 (86%)
I change providers every so often and it was price that made me use Vista Energy. I signed up using the market place Pennsylvania has for shopping for electricity. That was fine and the service was better at least at the start.
3-4 Star Reviews: 7 (14%)
I have Vista Energy for a month now. Signing up was very easy. I did it online and everything was good. Their prices are good and I like the higher monthly rates with a lower kilowatt rate. Its a good plan for me.
1-2 Star Reviews: 4 (8%)
They were giving me multiple supplier chargers I was paying over .19 a kWh when the market rate is about .06 a kWh and they never gave me my gift card I was supposed to receive Im with just energy now and I love them tell all your friends vista energy are scammers
Vista Energy News
Vista Energy FAQs
What is the cheapest plan that Vista Energy has?
The cheapest plan Vista Energy has is Residential Advantage 12, with rates starting at 8.79¢. This is a 12 month plan. You can find details for that plan here.
What do customers think about Vista Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Vista Energy customer review is 4.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!