Updated: June 2026
The best review categories for CleanSky Energy are their customer service, with an average of 2.8 stars, and the order experience, with an average of 2.6 stars.
Review from Connie
Excellent savings!
| They have been very competitive to my regular electric company. I am very satisfied. I recommended my friend, and help set her up, her bill dropped a a huge difference. We have been very happy with Clean Sky | |||
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| Likely to recommend |
—
Connie
from
Ebervale, PA
on
July 28th, 2021
Thank you for leaving a 5-star review, Connie! We are happy that you are satisfied with our service. We hope to serve you for many years to come!
— CleanSky Energy
Most Recent 5 Star Reviews
6 Customer Reviews Written Overall
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Called for renewal
| I was connected with Jenny called, she was a pro, explained everything and helped with the transaction go smoothly and was very helpful. | |||
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| Likely to recommend |
—
Joseph Cabrera
from
Hazleton, PA
on
October 23rd, 2024
Bill
| Great | |||
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| Likely to recommend |
—
Jennyca
from
Scranton, PA
on
October 21st, 2024
Service review
| Contacted clean sky for pricing. Jolene was very helpful, polite, experienced and pleasant. would highly recommend this company for their pricing and service. | |||
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| Likely to recommend |
—
Sandra Maslanka
from
Gibsonia, PA
on
August 5th, 2024
Renewal
|
Costumer rep, Francine,
Very helpful, made it easy to renew, |
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| Likely to recommend |
—
Rocco
from
Havertown, PA
on
July 12th, 2024
Review 11/8/23
| My rep, Dante was very nice, clear with information and very knowledgeable | |||
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| Likely to recommend |
—
Barbara
from
Philadelphia, PA
on
November 8th, 2023
Sign up as new customer
| The representative, Joelle, was very helpful and knowledgeable in signing me up for an electric plan. | |||
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| Likely to recommend |
—
Teresa
from
Bethel Park, PA
on
October 7th, 2023
Most Recent 4 Star Reviews
3 Customer Reviews Written Overall
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Always look when you choose
| Im paying more for gas i should have looked better at the prices i was with ugi and cant switch because it would cost me 75.00 to cancel im 72 yrs old and things are tough now,,,,ugi cost is 0.413 | |||
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—
Michael Sivak
from
Coplay, PA
on
March 18th, 2024
Excellent Customer Service
| Worked with Francine today on my Gas Utility, she was excellent and very patient w/mature and ill at the time customer. This organization has been very upfront w/my need for all details, and requests. I would highly recommend them in all facets of their customer service. Only wish we could get a bit more competitive w/electric rates, would want them as my supplier for electricity too. | |||
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| Likely to recommend |
—
Deb C
from
Mc Elhattan, PA
on
November 20th, 2023
Seamless transition
| The account manager revisited my account history and was able to satisfactorily pinpoint my dissatisfaction with my exorbitant billing Upon joint review we were able to arrive at a fair price moving forward and he was also instrumental in a review of an additional utility account. This was my very first person to person contact with this company and I did not go away disappointed nor unsatisfied. | |||
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| Likely to recommend |
—
D. Ashley
from
Pittsburgh, PA
on
August 15th, 2023
Most Recent 3 Star Reviews
2 Customer Reviews Written Overall
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Ugi is cheaper
| Looking for lower prices are hard to find,,,,,when your living on ssi and a pension of 211.00 a month its very tuff,,thank you | |||
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| Likely to recommend |
—
Price
from
Coplay, PA
on
February 16th, 2024
Buyer beware
|
Just a warning...pay close attention to when your contract expires. They have predatory billing practices.
I didn't realize that my term had expired. But I wasn't that concerned because it would just be fair market prices (I thought). My rates had quadrupled before I realized there was a problem. I did try to talk to customer service to be made whole they offered me an insult and Said it was the best they could do. The service itself we never had a problem with, but they are a bad faith company. Be careful. |
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—
Sarah
from
Philadelphia, PA
on
September 7th, 2023
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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DONT USE CLEANSYKY ENERGY
| I've been a customer for a year. I received the reduced rate when I initially signed up. After 1 year and not signing a contract my rate went up 110%!! So, if you aren't monitoring your email or mail goes to spam expect to pay over 110% if you don't renew with them which I consider to be outrageous! I am reasonable and can understand an increase of 10-20%, but not 100% which in my opinion is them taking advantage of the situation. | |||
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| Likely to recommend |
—
Gates
from
Chalfont, PA
on
November 9th, 2023
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| Likely to recommend |
Very costly mistake
| The monthly rate may be a cent cheaper or possibly more expensive then your electric company but they make much much more then that back when they scam you for the next 2-3 billing cycles after you tell them you would like to end your contract on the date it is supposed to end. They basically just never cancel your contract, charge you double what your electric company charges per kwh then you have to have your electric company remove them from your bill. | |||
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| Likely to recommend |
—
Steve Varady
from
Birdsboro, PA
on
November 25th, 2025
Terrible Customer Service
| They charge more than double the other providers and they don't know how to run customer service. | |||
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| Likely to recommend |
—
PAAllentow
from
Allentown, PA
on
March 13th, 2025
Were sorry to hear that your experience with CleanSky Energy did not meet your expectations. Our goal is to provide competitive rates and quality customer service, and we regret if we fell short in your case.
Wed love the opportunity to review your account and address any concerns you may have. Please reach out to our customer care team at CustomerCare@CleanSkyEnergy.com so we can assist you further.
Thank you for your feedbackwe value your input and are always looking for ways to improve.
— CleanSky Energy
MAKE SURE YOU SWITCH AFTER TERM
| THE CONTRACT TERM EXPIRED. THANK GOD I HAD A NOTE TO CHECK THE PRICE. AFTER A 30 DAY WINDOW, CLEAN SKY WAS NO A MONTH TO MONTH CONTRACT AND THE PRICE MORE THAN DOUBLED. MENTAL NOTE CHECK YOUR RATES AND BILLS! | |||
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| Likely to recommend |
—
UNSATIDFIED CUSTOMES
from
Orwigsburg, PA
on
January 21st, 2025
Total scam do not buy CleanSky!
| This company offers a low intro rate and then hopes you don't notice when your contract expires and they flip you to a rate that's about 250% higher than standard rates. Total scam and in my opinion unethical. One positive: DeMario, the customer service agent I called to cancel this highway robbery program, was nice and professional. | |||
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—
Ben
from
State College, PA
on
December 26th, 2024
Deceptive Pracitces...Scam
| I signed up for the electric service, not the gas, since their gas rate was higher than what Peco offers. This is all recorded, then they deny it. We are getting gas bills through the winter that are double what they should be. We were put on a variable plan without our knowledge, or permission. They are a scam. There is no savings here, do yourself a favor and say no thank you. When trying to cancel they'll give you the run around and say it'll take 45 days. This has been an expensive life lesson. | |||
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| Likely to recommend |
—
Jonathan Liess
from
Collegeville, PA
on
March 3rd, 2024
None
| Signed up and they said it would start with my January bill? I think. I still have my old supplier. So now Ill switch to someone else for my supplier | |||
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| Likely to recommend |
—
None
from
Allentown, PA
on
February 5th, 2024
Ripping off Senior Citizens without any Regard
|
I received a bill for November that is $564.99, which was $231 in February. When I called asking why & for some help on this bill I was told our "Service Expired" and I was being charged 21.9 cents/Kwh. I told them we never received a notice as emails may have gone to scam. The Rep would give me a $50 credit on our NEXT BILL IF WE SIGNED UP TO RENEW OUR SERVICE!! OML are you kidding me????? So SAD a company won't work with a Senior Citizen household that has not been late, or not paid their bills since moving into this home in 1988!!
Too bad you can't give a ZERO star rating for this company!! |
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—
MaryAnn Hewston
from
Conneaut Lake, PA
on
October 18th, 2023
Robbery
| After our contract expired, or variable rate increased very minimally. Due to this we continued with Clean Sky energy as our supplier. Within 2 months they over doubled our rate without notice that there was going to be increases monthly. They are criminal in the way they go about their increases without notification. I would highly highly recommend staying as far away from this company as possible. Also please be aware to have friends/family/business associates stay away as well. | |||
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| Likely to recommend |
—
Taylor
from
Lehighton, PA
on
September 21st, 2023
Do not trust this company
| My last 2 monthly bills doubled. I am single, only person living in my home. I called cleansky customer service. The excuse I got, why my bill doubled, they sent a email to let me know I had to renew my contract, or I would be charged double the rate. I responded to the lady. This is not my email, you sent it to. You have my address, why wouldn't you send a letter to the address on my account ? Why wouldn't you call me ? There response was, since we have you on the phone we can lower the rate. I said, no you can cancel my account immediately. I got the response, I am sorry, it will take upto 7 business days to cancel and in those 7 days you will be billed the double rate. I called met- Ed, they canceled the account that this company rip hard working single women off. On this page of rating it makes you put a number in. My rating is do not use this company | |||
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| Likely to recommend |
—
Debra Hayes
from
Hanover, PA
on
September 19th, 2023
How are they legal
| I had Cleansky as my energy supplier without even realizing it for about 1.5 years. My rate was fine, about 0.07/kwh. Then one day, my bill shot up, and I see that my rate went up to 0.2/kwh. How it's even legal to almost triple my rate in one go is beyond me. | |||
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| Likely to recommend |
—
Whitney
from
Philadelphia, PA
on
September 6th, 2023
Fraudulent and deceptive practice's
| Without notification, they double the rate higher than PPL in one bill, the highest electric bill I have ever received, and call them to see what happen, and told me nothing I can do and sent me a letter that I never received, even tho they have my phone and email but they don't want to let you know rather just hit you with a high bill. stay away do not ever use them, this is a very bad company. | |||
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| Likely to recommend |
—
PA-Proud
from
Wilkes Barre, PA
on
August 17th, 2023
Very annoying
| These people are constantly calling. The calls are unwanted and are very annoying. Seems like a scam to me! Would NEVER deal with this ourfit!! If I block their calls, they just use another number to call. | |||
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| Likely to recommend |
—
Ole Goat
from
Kutztown, PA
on
August 11th, 2023
Absolutely horrible
| I've blocked 7 numbers for this company they do not stop harassing me daily several times a day I tell them stop calling me take me off the list and they just hang up and call a hour later from different number. Today was last straw I'm contacting a lawyer about this harassment | |||
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| Likely to recommend |
—
Stop Harassing People
from
Bristol, PA
on
August 9th, 2023
Lousy, Unethical.
| Because I didn't respond to their letters (I assumed my relationship with them was done). Instead they charged me triple the normal rate from my West Penn Power supplier. | |||
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| Likely to recommend |
—
Eugene Miller
from
Bellefonte, PA
on
August 8th, 2023
Get scammed and laughed at
| They send you mail after mail, saying your contract is ending and do you want to get into another contract. Usually, when a customer doesnt respond to those, that means they do not want a new contract and do not want to do business with you anymore. Not clean sky! They will hate your rate up three times what it was and not tell you theyre going to do that, and when you call them about it, they laugh at you, treat you like youre stupid, and when it charges a whole bunch of fees to get them off of your bill. I cant believe people are getting away with this these days. | |||
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| Likely to recommend |
—
Deanna North
from
North Versailles, PA
on
August 5th, 2023
We hate to hear about your horrible experience, Deanna. At CleanSky Energy, we strive to offer fixed and price-protected rates and renewable products to all of our customers. Your concerns regarding the higher rate are concerning, and we never intend to keep our customers at a higher rate. We appreciate your business at CleanSky Energy and would love to address your concerns. Please contact our Customer Service department at www.CleanSkyEnergy.com so we can address your concerns. We look forward to hearing from you soon.
— CleanSky Energy
Absolutely horrible
| Nonstop harassment phone calls 10+ times a day doesn't matter if you block their number they'll call off different number nonstop every single day company is trash | |||
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| Likely to recommend |
—
Horrible Company
from
Bristol, PA
on
August 2nd, 2023
We apologize for any inconvenience you may have experienced. Allow us to begin by assuring you that we take these types of complaints very seriously. If you wish to be added to our internal do not contact list, please send your phone number to us at CustomerCare@CleanSkyEnergy.com. This will ensure that you won't receive any further communication from CleanSky Energy or any representative in the future. We look forward to your response and hope to resolve this matter promptly.
— CleanSky Energy
Price Gouging
| Over the course of three months the price per Kwh rose over 300% in the hottest months of the year. This is blatant price gouging. Rates also became variable without my knowledge or without me being notified. Very unfair business practices, steer clear. | |||
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| Likely to recommend |
—
Liam Dawson
from
Erie, PA
on
August 1st, 2023
We are sorry to hear about your negative experience, Liam! At CleanSky Energy, we strive to offer excellent customer service and competitive prices to all our customers. We understand your concerns regarding the higher rate and would like to clarify that we never intended to keep our customers at a higher rate. We appreciate your business and would like to address your concerns. Please contact our Customer Service department so we can offer the best products available to you. We look forward to hearing from you soon.
— CleanSky Energy
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