Plans & Pricing | |
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Customer Service | |
Account Management | |
Likely to recommend |
$99 cancellation fee voided
My recent experience with Direct Energy was not exactly pleasant. My bill was very high, I cancelled the service and went back to MetEd with lower rates. However Direct Energy charged me a $99 cancellation fee after only a little over 1 month service. I responded to their email to rate their service and explained how upset I was to be charged the cancellation fee as the representative had told me it was not usually enforced. I have just received another email from Direct Energy stating the are voiding the fee for me. I greatly appreciate this since I am on a limited income. Thank you so much for this!!!! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Janet J
from
Lebanon, PA
on
August 15th, 2017

— Direct Energy
Recommended Electricity Plans
Great Rate
12 Month Fixed Rate
PA Frontier Secure Power 12
5.98¢ / kwh
7.0%
under market
Compared to the current PECO rate of 6.430¢ / kwh

Rate:
5.98¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.95
Important Documents:
Info
Popular Brand
12 Month Fixed Rate
Preferred Plus 12 Month
6.33¢ / kwh
1.6%
under market
Compared to the current PECO rate of 6.430¢ / kwh

Rate:
6.33¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$120
Monthly Recurring Charge:
$0.00
Info
4 Months Fixed
4 Month Fixed Rate
Electric 4 Month Standard Fixed Rate
6.39¢ / kwh

Rate:
6.39¢
Rate Type:
Fixed Rate
Term Length:
4 months
Early Termination Fee:
$50
Monthly Recurring Charge:
$0.00
Important Documents:
Info
6 Months Fixed
6 Month Fixed Rate
Online Lock-6
5.99¢ / kwh
6.8%
under market
Compared to the current PECO rate of 6.430¢ / kwh

Rate:
5.99¢
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$4.95
Important Documents:
Info