| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Review of Direct Energy
| It was simple and easy. Look for best price with average contract length and no penalties for early discontinue. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Review Of Direct Energy
from
Youngwood, PA
on
September 29th, 2020
Hi there! Thank you so much for this awesome review! Direct Energy is proud to offer our customers some of the most competitive rates that can be found anywhere, along with many incentives, promotions and a world class customer experience. We are thrilled to have you as a part of our big family and we appreciate your trust and loyalty! Have a beautiful day! - Sophie / Digital Care
— Direct Energy
Excellent customer service
| Tamra was our customer account representative. She was beyond helpful in such a professional and kind way. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bills Sandwich Shop
from
New Castle, PA
on
March 20th, 2020
We appreciate you for letting us know of this positive experience with Tamra! This is great news and we will be sure to pass this feedback along to the appropriate team for recognition. Thank you for being a Direct Energy customer! Have a great week and stay safe out there. - Megan / Digital Care
— Direct Energy
Get smart.
| Very good for 2 yrs. now what for next 2 yrs? | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
George Wagner
from
Carlisle, PA
on
December 31st, 2019
Hi George, and thank you for the awesome star-ratings! If your initial 2 year agreement is coming to an end, please keep any eye out for your renewal information. It should be on the one of the last pages contained in your monthly billing statement approximately 2 statements prior to expiration. This will let you know what renewal options and promotions are available for you, and advise on how to accept a renewal offer. Please make sure to have this completed by the actual contract end date; if a renewal option is not selected, the account will roll into a month to month, variable rate plan. You may accept a renewal by contacting us using any of the methods listed here: https://www.hwahomewarranty.com/contact-us. Thank you, George, and have a wonderful week!
— Direct Energy
Natural gas
| This company has the best price and is easy to sign with no early termination fee | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mike
from
Coplay, PA
on
November 18th, 2019
Thank you for the kind words, Mike! We are so pleased to know you are happy with the price and the plan that you have. Enjoy your holiday!
— Direct Energy
DE
| It looks like a nice service and distribution. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
DE
from
Pittsburgh, PA
on
August 13th, 2019
Thanks, DE! We appreciate the support!
— Direct Energy
Generation only.
| Never any problems. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Good Supplier & Prices Repeat Customer.
from
Enola, PA
on
December 27th, 2018
Thanks for taking the time to leave us a review! Hope you have an amazing day. Allie
— Direct Energy
Great rates
| I needed to shop for electric and found Direct Energy online. After reading about your company, and having positive results, I decided to sign up. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mary Beth Hooper
from
Camp Hill, PA
on
November 3rd, 2018
We appreciate you taking time out of your day to leave us a review. Have a great week! - Allie
— Direct Energy
"Getting to know you!"
| Being new with Direct Energy I need a little more time to experience. So far I am very pleased with the price and that means a lot to me. Using Direct Energy for both Gas and Electric, is allowing me to stay in my home. When you are on a fixed income, this is monumental. Thank you, Direct Energy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Betty J. Morgan
from
Washington, PA
on
December 20th, 2017
Thanks for the wonderful feedback, Betty. We are so glad you decided to go with us as your supplier. Have a fantastic day! - Cole
— Direct Energy
Recommended Electricity Plans
Great Value
12 Month Fixed Rate
PA Frontier Secure Power 12
6.69¢ / kwh
8.6%
under market
Compared to the current PPL rate of 7.317¢ / kwh
Rate:
6.69¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.95
Important Documents:
Info
Great 6 Month Rate
6 Month Fixed Rate
Online Lock-6
6.69¢ / kwh
8.6%
under market
Compared to the current PPL rate of 7.317¢ / kwh
Rate:
6.69¢
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$4.95
Important Documents:
Info
Popular Brand
3 Month Fixed Rate
Electric Choice Plan 3 Month
6.90¢ / kwh
5.7%
under market
Compared to the current PPL rate of 7.317¢ / kwh
Rate:
6.90¢
Rate Type:
Fixed Rate
Term Length:
3 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Super 12 Month Rate
12 Month Fixed Rate
Preferred Plus 12 Month
7.70¢ / kwh
Rate:
7.70¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$120
Monthly Recurring Charge:
$0.00
Info
