Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Super
Very satisfied with supplier |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Art
from
Mechanicsburg, PA
on
February 10th, 2020

— Direct Energy
Energy Shoppers Review
I Received my renewal notice, and compared prices, only to find Direct energy was more than some others for the same one year, no fee,no cancellation charge,plan. Based on that I checked with them and found that was the best they could do, but I was offered a $100.00 gift card, which made up the difference. That sweetener, sealed the deal, for me. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Paul Myers
from
on
December 9th, 2019

— Direct Energy
Excellent Customer Service
I did a live chat to check on rates to renew my plan and was very pleased with the service I received. Assisted me with a great rate. I did not want to switch plans because of the reliability and assistance I have always received. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Cheryl
from
Richland, PA
on
October 24th, 2019

— Direct Energy
Direct Energy rating
Easy to sign up. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Direct Energy Review
from
Albrightsville, PA
on
October 10th, 2019

— Direct Energy
Satisfied Customer
Direct Energy had the best price for my needs and they provided all they promised. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Rosiern
from
17523
on
September 25th, 2019

— Direct Energy
Reputable
Never a problem. Real deal. No scams! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Janet Koch
from
Danville, PA
on
March 24th, 2019

We appreciate you taking the time out of your day to provide an exceptional rating based on your experience with us. We are working diligently to improve processes within our company to ensure that we have consistently great customer satisfaction. Please feel free to reach out to one of our live chat agents on our website or by phone with your full contact information should you ever need our assistance. Thank you again and have an amazing day!
-Marie
— Direct Energy
Direct Energy, our electric supplier
Direct Energy's price per KW Hour was about .0075 of a cent, less than our Electric Co. The change over and billing was flawless. A pleased customer |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Paul Myers
from
Conestoga, PA
on
September 9th, 2018

— Direct Energy
Direct Energy review
Great price, no cancellation fees |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Direct Energy
from
Albrightsville, PA
on
July 10th, 2018

— Direct Energy
Direct
Straight forward |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Direct
from
Lancaster, PA
on
June 19th, 2018

— Direct Energy
Seemless transition, very competitive offering
Direct Energy offered the best rates, and a seamless transition from my previous generation supplier. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
KJS
from
Camp Hill, PA
on
April 29th, 2018

— Direct Energy
Recommended Electricity Plans
Great Rate
12 Month Fixed Rate
PA Frontier Secure Power 12
5.98¢ / kwh
7.0%
under market
Compared to the current PECO rate of 6.430¢ / kwh

Rate:
5.98¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.95
Important Documents:
Info
Popular Brand
12 Month Fixed Rate
Preferred Plus 12 Month
6.33¢ / kwh
1.6%
under market
Compared to the current PECO rate of 6.430¢ / kwh

Rate:
6.33¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$120
Monthly Recurring Charge:
$0.00
Info
4 Months Fixed
4 Month Fixed Rate
Electric 4 Month Standard Fixed Rate
6.39¢ / kwh

Rate:
6.39¢
Rate Type:
Fixed Rate
Term Length:
4 months
Early Termination Fee:
$50
Monthly Recurring Charge:
$0.00
Important Documents:
Info
6 Months Fixed
6 Month Fixed Rate
Online Lock-6
5.99¢ / kwh
6.8%
under market
Compared to the current PECO rate of 6.430¢ / kwh

Rate:
5.99¢
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$0
Monthly Recurring Charge:
$4.95
Important Documents:
Info