Shop Around!!
| Shop around!!! Don't be fooled into thinking you're getting a great deal by locking in your winter pricing! After paying $1.99/gal propane for three years I figured it was time to do some shopping. Found another local supplier who locked my winter rate at $1.49 without the absurd $100 fee. When it comes to switching to another supplier, that's where Shipley is THE WORST! I had 172 gallons of LP that Shipley sold to me in their leased tank. I received my final credit today for $39.00. After charging me $89 to pick up their tanks and $1.25/ PER GALLON restocking fee!! Any chance of me recommending someone to this bunch of lousy business people is gone!! Two stars because I never ran out of gas. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Doug
from
Brogue, PA
on
September 5th, 2020
No Plan renewal notification
|
My plan expired in Expired in July and was then put me on a variable rate that was double than what I originally signed up. I did not get a 60 or 30 day notice in the male and email of my plan expiring. I called in after I got my bill and then was put on a 12 mo fix rate 5.95 cents. But I had to call in. Not a happy customer! |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
John
from
18876
on
August 28th, 2020
No Surprises!
| Fair fixed price with no surprise charges. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jim B
from
Pittsburgh, PA
on
November 1st, 2019
Unaware of rate increase
| Ended up pay almost 15 per kilowatt. Never let us know plan ended. Payed twice as much for electric for two months. Bad customer service. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cole
from
Emmaus, PA
on
August 16th, 2019
Shipley Energy is Great
| This provider offers great rates and is easy to deal with. only consideration is if you will not be with them for a year you will have to pay an early termination fee of $75.00 and you need to call them every you to maintain the lowest rate they offer. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Arlen
from
Pittsburgh, PA
on
January 30th, 2019
Reviews Overview
The best review categories for Shipley Energy are the order experience, rated at 3.6 out of 5, and their plans and pricing, rated at 2.8 of 5.
The best review categories for Shipley Energy are the order experience, rated at 3.6 out of 5, and their plans and pricing, rated at 2.8 of 5.
2.9 / 5
Overall
2.8 / 5
Price, Plans and Promotions
3.6 / 5
Order Experience
2.8 / 5
Customer Service
2.6 / 5
Billing and Account Management
2.6 / 5
Likely to Recommend
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4 Months Fixed
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