Tomorrow Energy Customer Reviews (June 2026 Update)

Updated: June 2026

The best review categories for Tomorrow Energy are their customer service, with an average of 3.1 stars, and the order experience, with an average of 2.9 stars.

Reviews Overall

9th

Plans & Pricing

10th

Order Experience

11th

Customer Service

8th

Billing & Acct Mgmt

10th

Likely to Recommend

9th

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Reviews by Star

Review from The customer is NOT always right!!

The Customer Is NOT Always right!

Ok ,ok I get it! Some door to door sales ppl arent fully Qualified to do their job however those people give people like me a bad name.Iam a mid-aged ,white female.I be been knocking doors for 6yrs now.when I go to work,I try to keep in mind how the The person on the other side of the door must feel,thus,a single woman home alone with her kids obviously doesnt want some guy knocking at her door late at night or on a weekend asking when her husband will be back or if they can see utility bills within the first sentence of them speaking.There are a few different types of customers that I in counter on a day to day basis - people who are in a contract with another company that haveObviously signed up for one of the two (I guess you guys would call-scammer contracts )and thats a Contact that signs a customer up for a introductory rate on their utility bill ( I.e NRG offered inside ur neighborhood Wal-mart )or #2 a customer that signed up with a supplier that is charging them a lower rate price per kilowatt and then adding on top of that a flat rate commodity chargeand if you noticed the exact amount of the commodity charge that you signed up for is never stated at the bottom of your bill it simply says the words commodity chargeon the bill .(only on the original contract ,would it state the ant.(btw. 15-35$)that was sent to the customer ,in the very first week of them signing up ,if that sales person that signed them up even bother to mail it ) I.e Star energy,Choice energy,Verde energy.Most of the ppl that I speak to dont understand how to read their bill and thats why Im there to help I point out to them if they have a supplier ,just exactly how much theyre paying ,with that Supplier and how long they have left in their contract to be paying that price .Also, if I do not have a better deal for them I let them know and I am honest that in some cases our price per kilowatt might be higher than their current supplier but instead of harp on all the other bad suppliers and what theyre doing to everyone I try not to focus on that I just focus on what my company is doing and how I can help the person thats in front of me (such as being honest and calling them with a reminder when their contract is due to be up ) One of the deals / catches that u should be aware of with the Supplier companies including the one that I work for is that you have to keep up with when your contract will expire whether they sent you a notification in the mail to renew or not! it is your responsibility when signing up for a promo to keep track of when that promotion will be over. A lot of the other companies that I have come in contact with on other peoples bills dont ever inform most customers of all the small print ,at bottom of the contract when they signed up for it for . Thu, leaving the customer clueless when one month their contract ends and goes to a variable rate and they claim they never knew !(maybe they did maybe they didnt )so all you people on here saying that tomorrow Energy started you out at a certain number and then switch due to a variable rate and your bill went to 15.99 that would be a hint that your contract was up so that would be the day that you would pick up the phone and cancel that contract and you would be switched automatically back to your utility if you wanted to get another deal on your utility bills well hopefully ,youd run into me !! I am a very good at my job and even when someone does not want to sign up ,I leave with my head high and feel better that I have at least given them some food for thought, along with my number in case the change theyre mind down the line.So folks the bottom line is not to blame the door to door person every single time its also to maybe look at yourself and try to gather all of the facts before you sign up for something if you dont understand something or feel like youre being pushed into something or even being offered some sort of credit or gift to sign up for something the chances are , its a scam -meaning u will never getThe savings in the long run. But fortunately for guys ....THE CUSTOMER IS ALWAYS RIGHT!!!!Your Friendly neighborhood gas and electric agent!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— The Customer Is NOT Always Right!! from Croydon, PA on January 29th, 2020

Most Recent 5 Star Reviews

3 Customer Reviews Written Overall

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Order Experience
Customer Service
Account Management
Likely to recommend

Shopping for Energy Provider

I shopped online thru PA Energy Ratings and found Tomorrow Energy to be my best choice as a provider. I am so happy I went with them. They not only handled my switch over from a previous provider very well, but I am also paying less on top of it all. Thank you Tomorrow Energy.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Patrick C. from Mount Carmel, PA on October 29th, 2024

Seamless Transition

The transition from our previous supplier to Tomorrow Energy has been smooth. We can already see a difference in our monthly bills!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Terri from Pittsburgh, PA on October 25th, 2024

Experience

Excellent

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Priscilla Reodica from Easton, PA on October 23rd, 2024

Most Recent 1 Star Reviews

4 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

No switch

Never received confirmation email so Im still with NRG

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Merry Eimiller from Monaca, PA on November 10th, 2024

WAY, WAY MORE EXPENSIVE THAN OTHER PLANS

I MISINTERPRETED THE PRICING AND GOT A SHOCK WHEN I SAW HOW IT COMPARED WITH MY OLD PLAN OR MY LOCAL ELECTRIC COMPANY!!! ABOUT 3 X HIGHER!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— PAT from Springfield, PA on March 1st, 2024

Charged Triple Without Being Informed

Tomorrow Energy bumped me to a month by month rate without my knowledge. The mail they sent regarding the ending of my contract was sent to a previous address. On this month by month rate I was charged .29 a kwH, which is nearly 3 times the rate Duquesne Light would have charged me. This went on for nearly a year before I did a review of my finances and recognized what was going on. Tomorrow Energy did not accept any responsibility for sending updates to the wrong mailing address and gave no explanation for why their month-by-month rate is triple the going rate for electric suppliers. In all, their abusive business tactics cost me over $1000 over the course of the past year.