Verde Energy Customer Reviews (September 2026 Update)

Updated: September 2026

The best review categories for Verde Energy are their customer service, with an average of 3.0 stars, and their billing & account management system, with an average of 3.0 stars.

Reviews Overall

11th

Plans & Pricing

12th

Order Experience

13th

Customer Service

12th

Billing & Acct Mgmt

10th

Likely to Recommend

8th

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Reviews by Star

Review from Mati

Love Verde Energy

I really like Verde, But in April 2020 , Someone switched me to another company, when I received the notice, I call and told the representative in Florida that I like my company Verde and I never gave permission to switch me. I said we are in Quarantine who came to my house? The the lady said it was over the phone. So I said I want the recored conversation. Today is May 28 2020 . Still waiting. But Im going back to Verde Energy. Thank You for your service

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mati from Philadelphia, PA on May 28th, 2020

Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Verde Energy has a great starting rate

Currently using Verde Energy through PPL and haven't had any issues yet. Last company after fulfilling my year, decided to charge me 2x my normal rate, so I switched. I will see how Verde Energy charges after my contract is completed.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— JoeM from Mechanicsburg, PA on February 28th, 2024

Great product

Verde has been awesome and has saved me some money by using their services.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Hery Ace from Wilkes Barre, PA on November 25th, 2023

Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Gas & Electric switch

I was able to switch both my electric & gas to Verde with little effort. The were clear with what needed to be done and were very helpful.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Ellie M. from Coraopolis, PA on February 10th, 2025

Good Verde Experience

Switching to Verde Energy was easy.
Their plans are very competitive. Customer Service has been easy to work with.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Dave from York, PA on January 7th, 2025

Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Home owner

I have not had any problems with verde energy . I would recommend this energy company to a friend.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— GIOVANNA MANGIAPANE from Mount Carmel, PA on December 20th, 2023

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Not Cheap

Not to Cheap anymore

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Matt from Reading, PA on January 20th, 2026

Most Recent 1 Star Reviews

4 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Poor customer service liars

Was promised a low rate for staying with verde energy when trying to cancel new supplier and stay with them was given the run around. Passed back and for with no one taking responsibility. Now that I did what verde and ppl asked me to do. I called back to verde and they told me the offer expired. Told the supervisor all I did is what they and ppl told me to do. He stated nothing he can do. Very very poor service avoid these people all costs

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Kathryn Ryan from Mount Pocono, PA on February 14th, 2024

Poor customer service liars

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Kathryn Ryan from Mount Pocono, PA on February 14th, 2024

Poor customer service liars

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Kathryn Ryan from Mount Pocono, PA on February 14th, 2024

Bate and Switch Pricing

I had a six-month contract with them. I received a couple of letters and a call letting me know my renewal time was coming up. I renewed before my contract expired except they did not honor the price of the new contract. Instead, they increased the amount by almost 300%. When I reached out to customer service, I spoke to four people who all told me there was nothing they could do about it besides send me a $50 gift card and sign me up for a new rate that was even more expensive than the rate on the new contract they claimed they couldn't see. However, the price they overcharged me was almost $200. So, they would still be overcharging me! DO NOT choose this provider. They are sketchy and don't stand by what they advertise.