Billing Problems and Complaints (624 reviews)
A happy Ambit customer..
“ This is 2018. I've had Ambit electric service since 2011. In all these years, I've never had a billing problem. Like the other companies, Ambit is a billing company. Oncor is the actual provider but I call Ambit if I have a problem. Lightening struck at my house about 4:30 A.M.in Feb, 2018. Among other damage, my transformer was blown so all electricity was out. I called Ambit. Within hours they had Oncor out here and before nightfall, the transformer was replaced. Before signing up with Ambit, I had tried two other electric companies. I had billing issues with both with errors on my account. Since joining Ambit in 2011, I have not had one billing error. I have to be conservative, but my electric bills have been something to brag about. Thus I'm happy with Ambit Service. ”
March 12th, 2018
Dont believe these people
“ My experience has been great! Im on a variable or flex plan for past year and my Bills have never been Cheaper in the 22 years Ive had my home. I think people are lying about billing because you still deal with your incumbent delivery provider regarding bills payments etc. you dont contact stream at all! ”
January 22nd, 2018
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