Billing Reviews


Billing Problems and Complaints (607 reviews)



3 years running so far

(5 / 5)

  I've been with YEP now for 3 years running and about to have to renew again. I like to do 100% renewable energy plans (and yes I know that's a relative term, but the more people that get on board the more/better it gets, and we all have to start somewhere so it's worth the extra cent or two per kwh to me to start) and they have typically had one of the best renewable for 12 mo auto pay plans out there if not THE best. I've always been able to see my usage and billing info online (I prefer paperless) and never had ANY issues. I put 5 stars for customer service because the only contact I've had with them is when I renew each year and they typically offer me a better rate than their going plan because I'm an existing customer. I don't get marketing calls or other material emailed to me. It's almost out of site out of mind except for the monthly email I get letting me know my bill is ready to view (autopay).

Barrett
January 8th, 2014

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Y.E.P.


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Honest reliable provider

(5 / 5)

  I have been a Ambit Electric and Gas customer for since January 2012 1 1/2 + years .
I have never had a billing or service issue only savings . In addition to that when my rep called my LOWER my rate yes I said LOWER I checked my travel reward points and now qualify for a family vacation.
I now am refering others for my free energy credit like my consultant has recommended .
I highly recommend this company

Jack
August 20th, 2013

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Ambit Energy


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