Charge/Fee Reviews


Problems with Fees and Charges (702 reviews)



Charges

(4.2 / 5)

  My electric service has not changed other than all the surcharges. I did not expect all the delivery charges.

Lois Rice
February 3rd, 2024

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Symmetry Energy Solutions


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Offers a decent fixed long term price

(4.2 / 5)

  Found Energy Harbor offers the best long term contract with no cancelleation or monthly fees and with the lowest current price.

G. Stevens
June 20th, 2023

Thank you!

Energy Harbor Responds June 30th, 2023
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Energy Harbor


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Rate increrase the 2nd time around.

(4.2 / 5)

  Happy the first go around with CenterPoint however, when I received my re-up letter, the rates were 3.5 to 3.6. I found a much lower fixed rate2.7 from another supplier. You need o find savings where you can as the supplier charge is the only thing you can impact as all other charges on your bill are fixed and out of your control.

Danny Crockett
November 13th, 2019

Dear Customer,

Thank you for taking the time to add your rating, we appreciate your feedback, please let us know if we can be of service to you in the future.

Sincerely,
Customer Care

Symmetry Energy Solutions Responds November 13th, 2019
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Symmetry Energy Solutions


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions