Clearview Energy -- Profile Analysis

They offered a very competitive rate and it was easy to switch.

Excellent so far

My experience has been very good.

So far so good. Will see after first billing cycle.

Waiting to see how things work out.

It took 28 minutes to renew. When you think your done, they transfer you to another person to verify your renewal which screams of cover-your-***. They don't even ask questions based on renewal, but "do you agree to switch?". Switch? I am already with you. Then they repeat the exact same question. The verifying agent is rude and unprofessional. I was approved for a car loan quicker than renewing with Clearview. They should rename to FoggyView.

I signed an 18 month fixed rate contract. They make it impossible to get in contact with them to figure out how to renew your contract before it expires. The reason they do this is because as soon as your contract expires, they double your rate. I went from 14 cents per kWh to 28 cents per kWh. Huge scam!

This is another company that does high-pressure sales tactics to get you to sign a contract, but later piles on high fees when you need to get out of it. Stay away. Termination fees for any service should be illegal.

when my contract ended the next bill was more than doubled without any notification

In January of 2024, Clearview sent me a bill of $1,702.26. During my first year with them, my rate was at 0.1079 reasonable and affordable. After my first year, they put me on an adjusted rate that skyrocketed by more than double my first year rate resulting in the drastic increase of my bill. My bill went from $124-$156 per month to $1,702.26 per month. As a small business owner, I do not have the ability or funds to pay for it. I called Clearview to see my options of whether my bill could be lowered or for help with the bill but they refused to help me. Every time I called, they said a supervisor or manager was not available and was in a meeting. Do not use Clearview energy because they do not care about their customers and will not attempt to help you with your needs. Clearview electric has been nothing but a pain and I will not return to their services. I am just letting people know not to use clear services.

At the end of contract term, Clearview more than quadrupled kW rate without notice. Called and agreed to renew contract if they would prorate the rate hike. They refused. I paid the $980 bill (usually $200) and parted ways. Now they call me twice a week and ask if I'll come back. No.