Constellation's Customer Reviews Summary
Constellation Reviews
1045 Reviews for Constellation
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Recent Good Review from Jim R
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Great rates, great service, best price
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Great rates, great service, best price
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Process of switching to Constellation was easy, rates are competitive.
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Constellation offers the best rates around. When you are looking for a new electric supplier look at them first.
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For a lower electric and gas Constellation is the best.
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I had a one year contract. No regrets about pricing.
Signed back up for three more years
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Looked online ,Constellation great value and chose 3 yr guaranteed price
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So far, so good!
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Good pricing, great communication between myself and vendor. Useful weekly energy costs/comparison's.
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Company was easy to work with and gave me the best price that was available
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Best price I was able to find
Most Recent 4 Star Reviews
5 Customer Reviews Written Overall
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The renewal letter notice should have contained the new options so we have ample time to make the best decision.
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I have had no problems with Constellation since I signed up with them. Their rates were good and were exactly what they promised. Just waiting to see how much of a change there will be after my first year!
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They made it so easy
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Constellation communicates with their customers each month and gives them a comparison of the amounts of electricity used from month to month. They also give suggestions on how to cut power costs in your home. I have been more than satisfied with their service. They also began reminding me several months ago that my contract with them is about to expire and offered options to stay with them or find another provider.
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Like the title says, things went smoothly and I saved a bit on the costs.
Most Recent 3 Star Reviews
4 Customer Reviews Written Overall
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No comment at this time, new customer less than 1 month
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My charges were in the $60.00 to $64.00 per month before signing with this firm. My current costs $47.00 to $51.00 per month, but summer is coming
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The only thing that concerned me, that I was switched immediately before my contract expired with Tri- Eagle. Which caused me to pay a pentality. Which was probably my fault.
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Since our present electric company's rates have jumped dramatically we decided to try another company. I can not
share Constellation's business procedures; we Just became Consellation consumers - however, I will say that the information that was available for us to 'compare' their company w/ the others was extremely helpful. The procedure was a snap to sign on. I only hope that the rest of our contracted time will be as 'comfortable'.
Most Recent 1 Star Reviews
8 Customer Reviews Written Overall
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I secured 11.9 cents per KWh. Theyve been charging me 23.9 cents per kWh.
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I will never use this company again, when I tried to change 3weeks before the actual year, they tried to send me a bill for $150!!! Stating I was breaking the contract with them early...lol...who does this????
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Rate is almost double what Peoples Gas is quoting.
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NEVER again
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Signing up was no problem. They sent us an order number and confirmation but as far as we know we are not getting anything from constellation. My last bill did not reflect constellation. This does not make us happy!
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I your advertised rate for Constellation and signed up for it. When they sent me my confirmation, a higher rate was given. I immediately emailed them for an answer (and to have a legal copy of the document on hand). I got a canned reply saying I would have an answer on 2-3 business days. I had to call them 2 weeks later since I received no other reply. I cancelled their service since they did not answer me and they did a "bait and switch" on pricing. I though I was signing up for .481/CCF but they gave me .499/CCF
Very poor customer service.
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I attempted to shop competitively for gas prices and attempted to switch to Constellation, who I've used in the past. However, they don't partner with People's Gas anymore and so the switch never took place.
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