The best review categories for Santanna Energy Services are their customer service, with an average of 4.2 stars, and their billing & account management system, with an average of 4.2 stars.
Recent Good Review from Dawn
Switching power companies
Easy and quick. Got my first electric bill and it has gone down greatly |
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Likely to recommend |
—
Dawn
from
Manheim, PA
on
February 12th, 2022
Most Recent 5 Star Reviews
2 Customer Reviews Written Overall
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Likely to recommend |
Switching power companies
Easy and quick. Got my first electric bill and it has gone down greatly |
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Likely to recommend |
—
Dawn
from
Manheim, PA
on
February 12th, 2022
Great prices
It was so easy to change for lower prices |
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Likely to recommend |
—
Met
from
Marcus Hook, PA
on
October 8th, 2019

— Santanna Energy Services
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
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Everything was fine but I found a better price
I subsequently found a better price so I recently switched. |
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—
Ruggeri
from
West Chester, PA
on
June 22nd, 2021
Can Use Better Customer Service Operators
The customer service people were helpful but it takes a very long time to get thru to a live person. It also takes a long time to set up the account and verification, otherwise good. |
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Likely to recommend |
—
MIO
from
Malvern, PA
on
October 18th, 2019

— Santanna Energy Services
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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The new electric company
With the big prices increases underway I am glad I switched to the lowest price provide although my bill is still much higher than I remenber. |
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Likely to recommend |
—
Bill
from
Harrisburg, PA
on
February 5th, 2022
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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DO NOT KNOW WHAT THEY ARE DOING
Totally screwed up my accounts, said I was purchasing Electric when that was not true. After 2 months of straightening out my issue. I get insulted with a bill. AFTER CALLING TO GET THIS RESOLVED THEY KEPT DISCONNECTING ME. |
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—
DO NOT USE THEM
from
Lansdale, PA
on
January 13th, 2020

I'm here from SES here to assist you. Please feel free to contact the us directly for further assistance on this matter and be sure to request the Quality Assurance Supervisor to escalate your billing concerns further. Our team is standing by to help.
Thank you
— Santanna Energy Services
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