“ so far so good ”
June 24th, 2020
Over all good!
“ The transfer was easy. The offer was without an up front incentive ie; credit card, coupons,etc. The offer was a substantial saving for an extended period. It has been realized. ”
March 3rd, 2020
“ EVERY THING SEEMS TO BE WORKING FINE AT THIS TIME. ”
February 16th, 2020
Save $$$ with TriEagle
“ Instantly, TriEagle saved me at least $30 per month. The calculation for the bill is straight forward, unlike my previous provider. ”
September 23rd, 2019
Good after two billing periods.
“ So far so good. Here in August we received our second bill. Definitely lower rate than TXU. Customer service by phone was helpful. Must call during business hours and they are located in eastern time zone. ”
August 20th, 2019
“ We found a great plan at a super price. ”
August 19th, 2019
TriEagle Green Eagle 12
“ good rates & good service ”
August 17th, 2019
INFORMATIVE AND RELIABLE
Electronically, Tri-Eagle reports great information monthly with comparisons to last year and graphs usage. Customer Service could improve by being a little more friendly. A good thing is we rarely need to contact them, with auto pay and an extended contract, making electric service "automatic". It just happens and is always there.
September 21st, 2018
“ I shopped for over an hour for a new electric company. I finally decided on TriEagle as they had one of the lowest prices, with no usage penalties, and the monthly fee is only $5, instead of the $10 I was paying with Ambit. ”
July 30th, 2018
“ 30 months into 36 month plan very good results to this point. Like their weekly usage reports, very customer focused with this information. ”
June 19th, 2017
No Complaints Here
“ I have used TriEagle for several years now and have no complaints.They send weekly emails with usage and trends compared against local weather, and they also provide plenty of other interesting usage data on their website. I have been a few days late paying my bill a time or two and have never been charged a penalty. The rates are very competitive, especially for consumers with a "lower than average" usage since they don't add more charges and fees if you fall below a minimum usage. They also pass along discounts and coupons for things like LED bulbs and smart thermostats. The only warning is to be sure you either renew or cancel at the end of your term, as the month-to-month plan they roll you into is much higher than average. They send plenty of reminders both via email and snail mail before this happens though. ”
March 26th, 2016
Third contract renewal with TriEagle
“ Based upon some of the reviews I've been reading I must be a special customer because I have had nothing but good experiences with TriEagle Energy. I have renewed our contract three times because he customer service is wonderful. I get weekly emails about my energy usage. I've never have a billing issue or all of the other mentioned problems. ”
August 1st, 2015
Great electric provider!!!
“ I have had TriEagle Energy for about 4 years. Everything has been great with no issues. I highly recommend this company; in fact I have referred a few people to this company. ”
June 28th, 2015
I have been with TriEagle now for 3 years and have been very satisfied. Their plans are more straightforward than most other companies and you'll not be surprised by hidden fees. Their customer service has been spotty but overall I have been able to get my issues resolved.
Comparing electric providers can be very confusing and even deceptive. I feel that TriEagle has made the process simple and their rates are usually some of the best in overall value. ”
January 9th, 2015
We don't use very much electricity, our rate is good, they e-mail us our usage difference every week, they have online payment and paperless bills. We love these features.
We have never had a problem with them so I can't comment on their resolution skills or customer service since I have yet to interact with that area of their company. We have had the plan for less than a year so I also cannot comment on how well they handle contract renewal. ”
April 8th, 2014
Loving my usage reports!
“ My electricity bill has gone down ever since I switched to this company but what I'm really loving is the usage reports. I get an email every week letting me know how much I've used compared to the week before. Awesome report and customer service. ”
November 14th, 2013
“ Decent rates, no hidden fees. I pay less when I use less power. I can pay with credit card with no added fee. Happy with their website. So far, so good. ”
November 11th, 2013
“ Have been a customer I think for three years; small company out of the Woodlands Texas; if you call they give the person by name who handles a function not an extension. Straight Forward and simple. They are the cheapest in Houston at .084/kilowatt hour but renewal this month just jumped to .093/kilowatt hour. All the others have minimums or other catch tricks. Even with distribution fees. I own an open 3,100 sq. ft. house with 11-12 foot ceilings and my bill was just $141 for June with temps in the mid 90's. House is set at constant 75 degrees 24/7; not adjusted.... Go TriEagle !! ”
July 19th, 2013
“ particularly liked the early withdrawal fee of monthly, and not a set fee no matter how much time is left on your contract. ”
July 17th, 2013
The last legit company in Texas
After 2 hours of searching through the cesspool that is the Texas electricity market, I came across TriEagle. I signed up for a 3-year plan with a rate I am quite happy with. The company does not add on every fee they can possibly lard on and even covers the TDU charge. They do things the way it ought to be done.
If not for its bogus $4.95 monthly customer service fee, I would consider them a perfect company. But you can't have everything, especially in Texas. It is early yet, but here's to TriEagle for doing things the right way (almost) and being the last legitimate electricity company in the State. ”
June 22nd, 2013
used last year ( 2012) rate was 8.4 cents a kilowatt, renewed this year went up to 9.9 cents
I will stay, but will monitor at end of year...
what I am afraid is, once they get more customers, they will pull a reliant or txu and increase their prices...you know the bait and switch, hopfully, they have a better long term business strategy...
however, I check every year for the best rate, so if it gets out of hand, I will choose someone else...
but for know it is still reasonable, no customer service issues, I like the weekly usage reports...
June 4th, 2013
The MOST Simple Bill!
I been with 7 different Energy Providers in the past 10 years and TriEagle has been my favorite. All a customer sees on the bill is 3 line items...the $4.95 service charge, the kilowatt rate multiplied by usage, and about 10 cents of tax! There are no metering fees, passthru charges, hurricane recovery fees, or other strange fees I have experienced with other Companies.
I research my power providers at PowertoChoose.org when my contract is about to expire. TriEagle was not listed as the cheapest (based on the 1000 kw rates posted), in fact there are 15 other Companies that have a lower 1000 kwh rate. I rarely use 1000 kwh ( according to the PUC, the average Texan has a monthly usage is 900 kWh) Many other power providers penalize those who use less than 1000 kWh, but TriEagle just charges a $4.95 to everyone, despite the usage and thus their 500 kWh rate is one of the lowest. Do your research people and check the FACTS LABEL of all of the providers you considering. ”
February 28th, 2013
A little less expensive!
I have a guy who checks my energy to get the best rate when ever my contract expires. So This was less expensive. I like the auto bill pay. I only have a six month plan.
I wish their website was more like Reliant! I do miss Reliants website. I could do average billing, and even check my daily usage report at the end of every week! I do not use that much energy to begin with, so it is only saving me $15-20/month. ”
December 3rd, 2012
Very Good Company
I had a good experience. I switched online,
went smoothly. Whenever I called them, they
answer within a few mins. Originally they
didn't accept credit cards, now they do. In my
12 months, not one bill or payment was
misplaced. They don't have any junk or minimum
usage fees, just a $4.95 base charge + taxes.
They do have a non-standard cancellation policy
- $20 x monthe remaining on contract vs $150-
$200 norm. You will lose if you cancel within
the first four months but come out ahead vs
other companies. My contract expires in a
month, I am looking at 2-3 companies that are
very slightly but leaning towards renewing with
I gave them a 4-star for billing and account
management since it is hard looking at usage
trends (you have to look at PDFs of individual
July 16th, 2011