Billing Reviews

“  I've been a customer with Constellation for 4 years and have generally had a positive experience with them as my electricity provider in NY state. While I am cancelling my plan with them this is because they have discontinued their green/renewable energy plan for NY residents. Generally the fixed rates were very reasonable for the wind plan (8 - 10c/kWH) and I did not run into any billing or account issues and would recommend them to other NY residents who aren't looking for a green electricity supplier. ”

“  still waiting on my billing from Santana ”

“  The only experience, other than monthly billing and analysis I receive for the prior months activity was the actual placing of our order. ”

“  No billing yet. Only one account inquiry no problem. Customer assistance number hard to figure out, ”

“  I had no issues with billing which is usually the cause to hate them. I had an issue with signing up since I had my credit locked. I wish they would tell online you who they use to check your credit so people can unfreeze or unlock their credit before hand. Like all electric company's they get you in with a good rate then charge a lot more to renew, but all companies do that. All that being said it was a good experience with them and I wish I could stay with them but on to the next with a better rate. ”

“  I had a billing issue early on which was resolved by one of the customer service representatives (Andre) in a polite and timely manor. It was pleasure to get an issue resolved timely. ”