Billing Reviews

“  Noticed that my first bill was only 3 weeks which resulted in losing the $100 rebate for over 1000kwh. Customer service informed be that it could take 3 months to determine my billing cycle. They really couldn't give a good explanation why just telling me "I can't tell you that". This means I have no control over how many days are in a cycle. Could be 15, 21, or any other random number of days. I watch my usage like a hawk and adjust usage in order to meet the minimum 1000kwh. It doesn't do any good when they won't commit to what a cycle is. - SHOP AROUND FOR ANOTHER provider. If this is the way they treat a new customer it's really sad. ”