Charge/Fee Reviews

“  I signed up last year. Their 100% renewable plan was actually cheaper than their regular plan at that time, and was the best rate I could find for 100%. I just renewed for about $0.01 more per kWh (a substantial increase), but it still beat any other 100% renewable plan. My monthly use averages under 500 kWh, and I rarely use over 1000 kWh in a month. Most other companies have a minimum useage (usually 1000 kWh) to avoid a hefty service fee. TriEagle's is a flat $4.95/mo, and there are no suprise fees. Believe me, I've put together a spreadsheet just to evaluate the complex minimum useage, fee and surcharge fomulas of other companies.So, someone who uses a lot of electricity, or who wants just a conventional-energy plan may do better with other companies. For me, the decision to renew was simple and pain-free.I've never needed to contact TriEagle, so my good rating is because of the weekly emailed useage graphs, and the several notices about the upcomong expiration date of my contract (some other companies do a poor job with that, and let you go to a very expensive daily rate plan). My only problem was that I wasn't able to open any of the renewal PDFs from email, even with updated updated Adobe reader. My wife could at the office. Go figure.On Price/Plans/Promotions, last year there was a promo code on the Power To Choose site. This year I found a code elsewhere online that shaved off $0.001 . Better than nothing.So, for another year, I'm set. ”

“  No hidden fees. Thy don't try to bait you. Very upfront and honest. Their representatives are concerned about you and want you to get the best deal. Great company! ”

“  I've had TriEagle for almost 3 years and have to say it's one fo the best companies I've ever done business with! Live customer service people - here in Texas, not in India! And they don't have any of those crazy hidden fees like the other guys. ”